Patient Concierge & Front Desk Specialist

Life Care Centers of America; Crawfordsville (IN); On-site; USD 26,000 - 32,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist to provide clerical support and to greet visitors in person as well as by phone, in accordance with Life Care standards and applicable laws.

The role requires a high school diploma or equivalent, with secretarial training or clerical experience, and proficiency in Microsoft Word, Excel, and email. You will be part of a team that upholds patient rights and safety while maintaining confidentiality.

Qualifications

• High school graduate or equivalent.
• Secretarial program from an accredited college or university OR minimum six months clerical experience.

Responsibilities

• Be the first point of contact for guests and visitors in person and by phone in a friendly, professional manner.
• Operate the facility phone and paging system effectively.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Demonstrate dependable attendance and teamwork across disciplines.
• Read, write, and understand English; maintain confidentiality and professional relationships.

Education

High school diploma

Secretarial/clerical training

6 months clerical experience

Tools

Microsoft Office Suite

Job description

Life Care Centers of America is seeking a Receptionist to provide clerical support and to greet visitors in person as well as by phone, in accordance with Life Care standards and applicable laws.

The role requires a high school diploma or equivalent, with secretarial training or clerical experience, and proficiency in Microsoft Word, Excel, and email. You will be part of a team that upholds patient rights and safety while maintaining confidentiality.