Patient Concierge & Front Desk Coordinator - Aesthetics

Cosmeticphysicianpartners; Eugene (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation package

401(k) matching

Aesthetic industry perks

Great culture & people-first

Job summary

Dr. Lee B. Daniel Aesthetic Plastic Surgery & Medspa is seeking a Front Desk Coordinator to be the first and last point of contact for patients, delivering a welcoming and professional experience.

You will manage scheduling, coordinate provider calendars, and handle high volumes of calls and texts to keep the clinic running smoothly. This role supports patient intake, pricing information, and promotions while ensuring accurate records and a positive, drama-free workplace culture.

Qualifications

• Experience managing phone systems and scheduling in an office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems.
• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.

Responsibilities

• Greet patients warmly and manage check-in/check-out with accuracy.
• Schedule and confirm appointments for consultations, treatments, and follow-ups.
• Coordinate provider calendars to maximize efficiency and minimize downtime.
• Handle cancellations, rescheduling, and waitlists while keeping records up to date.
• Inform patients about services, pricing, and promotions.
• Answer a high volume of calls and patient texts in a timely manner.
• Collaborate with clinical and administrative staff to ensure smooth flow and timely service.

Skills

Phone systems

Scheduling

Communication

Medical terminology

Computer proficiency

Job description

Dr. Lee B. Daniel Aesthetic Plastic Surgery & Medspa is seeking a Front Desk Coordinator to be the first and last point of contact for patients, delivering a welcoming and professional experience.

You will manage scheduling, coordinate provider calendars, and handle high volumes of calls and texts to keep the clinic running smoothly. This role supports patient intake, pricing information, and promotions while ensuring accurate records and a positive, drama-free workplace culture.