Patient Concierge

Minimally Invasive Procedure Specialists; Littleton (CO); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee assistance program

Company‑matched 401(k) plan

HSA/FSA

Life insurance

Uniforms

Disability coverage

Job summary

Minimally Invasive Procedure Specialists in Highlands Ranch, CO seeks a full-time Patient Concierge to warmly welcome patients and guide them through their healthcare journey.

As the first point of contact, you will greet patients, answer calls, assist with scheduling, and help keep our operations running smoothly. Join a team dedicated to compassionate care with cutting-edge treatments.

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills.
• Professional and positive demeanor; able to multitask in a busy environment.

Responsibilities

• Greet patients with warmth and professionalism.
• Answer incoming calls and assist with scheduling appointments.
• Help keep operations running smoothly.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Do you thrive in a fast-paced healthcare environment where your ability to connect with others can truly make a difference? If so, Minimally Invasive Procedure Specialists is looking for a full-time Patient Concierge to join our team in Highlands Ranch, CO. It's an opportunity to be the welcoming face and trusted voice that helps guide patients through an important part of their healthcare journey.

As our Patient Concierge, you'll earn a competitive wage of $18-$25 per hour. We also offer an excellent benefits package, including:

• Health, dental, and vision
• Paid time off (PTO)
• An employee assistance program
• A company‑matched 401(k) plan
• HSA/FSA
• Life insurance
• Uniforms
• Short-/long-term disability coverage

THE TYPE OF CANDIDATE WE'RE LOOKING FOR

• Customer service experience
• Strong communication and interpersonal skills
• Professional and positive demeanor
• Ability to multitask in a busy environment

A service-oriented mindset is strongly preferred.

If you can meet the requirements above, keep reading to find out what your day entails!

YOUR DAY-TO-DAY AS A PATIENT CONCIERGE

In this full-time role, you'll be the first point of contact for patients, creating a welcoming and reassuring experience from the moment they call or walk through our doors. Throughout your day, you'll greet patients with warmth and professionalism, answer incoming calls, assist with scheduling appointments, and help keep operations running smoothly.

ABOUT OUR COMPANY

Our team at Minimally Invasive Procedure Specialists comprises world-renowned vascular specialists and healthcare support staff who are passionate about making a real difference in others' lives. With over four decades of combined experience and armed with cutting-edge technology, our clinic provides precise treatment for complex vascular and chronic conditions, including pelvic venous disorders, POTS, long COVID, and fibroids.

We are a beacon of hope for our patients, and we take pride in helping to improve their quality of life. If you are passionate about providing exceptional care in a progressive, supportive atmosphere and are looking to be at the forefront of healthcare innovation, we invite you to join us!