Patient Communications Operator

New York Cancer & Blood Specialists; Ridge (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k Plan

Generous PTO

8 paid holidays (2 floating)

Job summary

New York Cancer & Blood Specialists (NYCBS) in Ridge, NY is seeking a Patient Communications Operator to join our patient-centered team. You will handle high-volume calls, enter data, and safeguard patient privacy under HIPAA. The role requires at least one year of call center experience, excellent computer and customer service skills, and a high school diploma.

Bilingual English/Spanish is a plus. We offer competitive wages starting at $20 per hour and a comprehensive benefits package,

Qualifications

• At least 1 year of experience as a call center operator, preferably in healthcare.
• Excellent computer and customer service skills.
• High school diploma required; bilingual English/Spanish is a plus.

Responsibilities

• Answer telephones at a high volume and respond to inquiries.
• Enter data into the computer.
• Protect patient privacy by adhering to HIPAA guidelines.

Skills

Call center experience

Customer service

Bilingual English/Spanish

Verbal and written communication

Education

High school diploma

Job description

Why Join Our Team?

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what's possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description

Patient Communications Operator

Location: Ridge, NY

Hours: 5 / 8.5 Hour Shifts Mon-Fri 9am-5:30pm

Organization: New York Cancer and Blood Specialists (NYCBS)

Why Join Us?

At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what's possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.

In This Role, You Will

• Answer telephones at a high volume; respond to inquiries; resolve issues.
• Enters data into the computer.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines

We Require

• At least 1 year's experience as a call center operator preferably in the medical field.
• Excellent computer and customer service skills.
• High school diploma required.
• Bilingual English/Spanish (a plus)
• Strong customer service skills.
• Excellent verbal and written communication skills

What We Offer

Salary: Starting at $20/hr

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

• New York Cancer and Blood Specialists is an Equal Opportunity Employer.*