Patient Collections Specialist: Revenue Cycle Pro

ROMTech; Clearwater (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

ROMTech is seeking a Patient Collections Specialist in Clearwater, FL to support revenue cycle by managing patient balances after insurance adjudication. You will contact patients, explain financial responsibility, arrange payment plans, and maintain accurate records with HIPAA-compliant practices.

The role emphasizes empathy, accuracy, and collaboration with billing and leadership to improve collection outcomes and patient experience.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and patient relationship management abilities.
• Ability to explain complex billing and reimbursement information in a patient-friendly manner.

Responsibilities

• Review patient accounts to identify balances due after insurance adjudication.
• Place outbound calls to patients regarding outstanding balances and payment responsibilities.
• Document all collection activities and payment arrangements in systems.

Skills

Communication

Customer service

Billing knowledge

Attention to detail

MS Office

Education

High school diploma or equivalent

CRCR Certification

CPAR Certification

Tools

Practice management systems

Billing platforms

Revenue cycle software

Job description

ROMTech is seeking a Patient Collections Specialist in Clearwater, FL to support revenue cycle by managing patient balances after insurance adjudication. You will contact patients, explain financial responsibility, arrange payment plans, and maintain accurate records with HIPAA-compliant practices.

The role emphasizes empathy, accuracy, and collaboration with billing and leadership to improve collection outcomes and patient experience.