Patient Clerical Assistant - ED

Johns Hopkins Medicine; Columbia (MD); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Benefits package

Job summary

Johns Hopkins Medicine is seeking a Patient Clerical Assistant for the Emergency Department. The role supports patient care by handling clerical and receptionist tasks, coordinating with clinical staff, and communicating effectively with patients and families in a fast-paced hospital setting.

The position requires a high school diploma or equivalent, with an associate degree preferred and about one year of experience interacting with the public. Competitive benefits accompany the role.

Qualifications

• High School graduate or equivalent required.
• Associates degree preferred.
• One year demonstrated experience interacting with the public.

Responsibilities

• Performs clerical and receptionist duties for the unit.
• Supports patient care by enabling others to provide direct care.
• Communicates effectively with patients and team members in a fast-paced environment.
• Manages multiple computer systems and competing priorities.

Skills

Interpersonal skills

Communication skills

Education

High School diploma or equivalent

Associates degree preferred

Job description

Make it happen at Hopkins.

Unit: Emergency Department

Weekly Working Hours: 36 hours/week; benefits available

Shift: Day Shift; 7a - 7:30p; weekend work required

Job Details & Qualifications:

Johns Hopkins Howard County Medical Center (HCMC) is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. Since its founding in 1973, the original 59-bed, short-stay hospital has grown into a comprehensive acute care medical center with 226 licensed beds. We specialize in women’s and children’s services, surgery, cardiology, oncology, orthopedics, gerontology, psychiatry, emergency services and community health education.

Hear what our hospital president has to say about what we do and why we do it: https://www.youtube.com/watch?v=qj5KuB34gU8

The Patient Clerical Assistant performs clerical and receptionist duties for the unit. Job duties affect patient care through the completion of tasks which permit others to provide direct patient care. Work requires communication outside of the work group and external contacts require providing or obtaining factual information. We’re seeking a proactive, detail-oriented professional with strong interpersonal skills who thrives in a fast-paced environment, communicates effectively with patients and team members and is comfortable using multiple computer systems while managing competing priorities.

Minimum Qualifications:

• High School graduate or equivalent required
• Associates degree preferred
• One (1) year demonstrated experience interacting with the public

We’re proud to offer a robust benefits package that supports your health, growth, and well-being. Discover our full offerings and costs here: https://mybenefitsjhhs.com/

What Awaits You:

• Competitive pay and benefits that support you at every stage of your life and career.
• Retirement plans with employer contributions to help you plan confidently for the future.
• Generous time off so you can unplug, recharge, and enjoy life outside of work.
• Access to world-class facilities and innovative technology that fuel your curiosity.
• Endless opportunities to advance your career as part of the Johns Hopkins team.

Salary Range: Minimum 19.21/hour - Maximum 22.20/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.