Patient-Centric Medical Office Assistant & Front Desk Lead

Dignity Health; Las Vegas (NV); On-site; USD 29,000 - 41,000; Full time

Job summary

Dignity Health Medical Foundation in Las Vegas is seeking a Medical Assistant to keep the day running smoothly for patients and the clinical team. You will lead in proactively preparing patient charts and ensuring information is current for those seen in the facility.

The role emphasizes empathy, efficient work, and strong customer service. Attendance requires a High School diploma or GED, a formal MA program, and BLS certification; CMA preferred.

Qualifications

• High School diploma or GED required.
• Completion of an accredited Medical Assistant program or military equivalent.
• BLS Certification from American Heart Association required.
• Certified Medical Assistant (CMA) preferred.

Responsibilities

• Prepare patient charts and ensure information is up-to-date for those seen in the facility.
• Provide empathetic patient interactions and uphold customer service standards.
• Greet patients with scripted greeting and close interactions using scripted closing phrases.

Skills

Customer service

Empathy

Education

High School Diploma or GED

Certified Medical Assistant (CMA)

BLS Certification (American Heart Association)

Job description

Dignity Health Medical Foundation in Las Vegas is seeking a Medical Assistant to keep the day running smoothly for patients and the clinical team. You will lead in proactively preparing patient charts and ensuring information is current for those seen in the facility.

The role emphasizes empathy, efficient work, and strong customer service. Attendance requires a High School diploma or GED, a formal MA program, and BLS certification; CMA preferred.