Patient-Centric Medical Assistant: Front Desk & Clinical Support

University Hospitals Pain Management; Kentucky; On-site; USD 33,000 - 43,000; Full time

Job summary

University Hospitals Pain Management seeks a Medical Assistant to provide clinical and administrative support in an outpatient setting. Responsibilities include rooming patients, obtaining vital signs, documenting in the EMR, and assisting providers to ensure efficient patient flow and high-quality care.

The role emphasizes patient-centered service, front desk duties, and adherence to UH policies to maintain a safe, compliant environment for all patients.

Qualifications

• Room patients and obtain vital signs.
• Document in the electronic medical record (EMR).
• Assist with procedures and support providers.
• Promote efficient patient flow and deliver patient-centered care.
• Maintain patient privacy and PHI per UH policies.

Responsibilities

• Facilitates unit operations by managing patient flow.
• Front desk duties: scheduling patients, collecting and verifying payor information.
• Performs patient-centered care delegated by Provider.
• Provides a safe environment for patients.
• Performs other duties as assigned and complies with policies.

Job description

University Hospitals Pain Management seeks a Medical Assistant to provide clinical and administrative support in an outpatient setting. Responsibilities include rooming patients, obtaining vital signs, documenting in the EMR, and assisting providers to ensure efficient patient flow and high-quality care.

The role emphasizes patient-centered service, front desk duties, and adherence to UH policies to maintain a safe, compliant environment for all patients.