Patient-Centric Medical Assistant

Hill Physicians Medical Group; Oakland (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Hill Physicians Medical Group in Oakland, CA seeks an experienced Medical Assistant focused on delivering an exceptional patient experience. You will work with the clinical team (Physicians, Nurse Practitioners) and front office staff to ensure high-quality care and smooth clinic operations.

Responsibilities include direct patient interactions, rooming, vital signs, routine CLIA-waived testing, documentation in the EHR, and coordination with providers on referrals and prescriptions.

Qualifications

• Minimum 1 year of medical assisting experience.
• Experience with Electronic Health Record (EHR), Next Gen preferred.
• Bilingual Cantonese a plus.

Responsibilities

• Direct patient interactions including, greeting, rooming, assisting providers
• Greeting and rooming patients.
• Obtaining vital signs.
• Performing non-invasive, routine, technical supportive services with the specific authorization and supervision of a medical provider, including CLIA waived testing, injections, skin tests, and EKG testing.
• Assisting a medical provider in exam rooms.
• Documenting all required information in the patient’s electronic medical record.
• Communication and correspondence including lab results, prescription refills, quality programs, referrals and authorizations as requested by a medical provider
• Taking telephone messages and providing feedback and answers to patient, medical provider, insurance plan, and/or pharmacy.
• Triaging messages from patients and front office staff to medical providers.
• Giving instructions to patients as instructed by a medical provider.
• Maintain logs, required checks, exam rooms, and supplies
• Maintaining all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, etc.)
• Disinfecting and cleaning rooms between patients and at end of the day.
• Keeps exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
• Assisting with clinic upkeep, including daily cleaning and supply ordering/inventory.
• Work on EHR to document all required information in the patient’s chart and ensure pertinent information is available prior to a patient’s appointment
• Other tasks and projects as assigned

Skills

Interpersonal skills

Multi-tasking

Confidentiality

Patient care

Can-do attitude

Education

High school diploma

Medical assistant certification

Job description

Hill Physicians Medical Group in Oakland, CA seeks an experienced Medical Assistant focused on delivering an exceptional patient experience. You will work with the clinical team (Physicians, Nurse Practitioners) and front office staff to ensure high-quality care and smooth clinic operations.

Responsibilities include direct patient interactions, rooming, vital signs, routine CLIA-waived testing, documentation in the EHR, and coordination with providers on referrals and prescriptions.