Patient-Centered Medical Support Specialist

Paylocity; Omaha, Northern (NE, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salaries and benefits

Opportunities for growth and develop-

PTO accrual

Health, Vision, and Dental with HSA/Fs

401K

Job summary

Limitless Male Medical Clinic seeks a Medical Support Specialist to assist patients through exams, help with procedures, and ensure accurate clinical documentation. You will support the care team, manage patient flow, and uphold a high standard of compassionate care throughout visits.

You will perform treatments, assist with lab work, and help with check-in/out, while maintaining a patient-first environment that prioritizes safety, efficiency, and effective communication.

Qualifications

• Relevant certification (Medication Aide, Phlebotomy, Nursing, or Paramedic per state requirements).
• Multi-tasking & Efficiency: Ability to work in a fast-paced environment.
• Customer Service Excellence: Providing compassionate and professional patient interactions.
• Problem-Solving: Ability to think quickly and resolve patient concerns.
• Strong clinical and interpersonal skills
• Attention to detail and commitment to accuracy

Responsibilities

• Assist patients to exam rooms and obtain accurate vitals
• Perform treatments and administer medications as directed by the Provider
• Assist with procedures including lab work and specialty treatment
• Assist with patient check-in, check-out, and scheduling support as needed to maintain clinic flow
• Support front office or administrative tasks when clinic demand requires
• Build rapport and provide reassurance during patient interactions
• Communicate clearly about procedures and next steps
• Support a comfortable, respectful, and professional environment
• Educate patients at a high level on treatment processes, next steps, and general expectations (within scope)
• Reinforce patient understanding of their care journey and support follow-up questions appropriately
• Build rapport with patients to create a comfortable, trusting clinical environment
• Engage with patients regarding their experience and support continuity of care
• Ensure accurate, timely charting and documentation
• Follow all protocols for medication administration and lab processing
• Maintain compliance with clinical standards and safety practices
• Collaborate with Providers, PRCs, and PEMs for seamless care delivery
• Assist with clinic readiness, stocking, and organization
• Step in to support other roles as needed to maintain patient flow and clinic efficiency
• Contribute to a collaborative, team-first environment where patient needs come first

Skills

Medication Aide cert

Phlebotomy

Nursing

Paramedic

Multi-tasking

Efficiency

Customer Service

Problem-Solving

Interpersonal skills

Attention to detail

Job description

Limitless Male Medical Clinic seeks a Medical Support Specialist to assist patients through exams, help with procedures, and ensure accurate clinical documentation. You will support the care team, manage patient flow, and uphold a high standard of compassionate care throughout visits.

You will perform treatments, assist with lab work, and help with check-in/out, while maintaining a patient-first environment that prioritizes safety, efficiency, and effective communication.