Patient-Centered Medical Assistant

Ochsner Health; Gretna (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a Medical Assistant to support both in-person and remote patient interactions, documenting patient information and coordinating with care teams. The role requires a High School diploma or equivalent, with preferred completion of a Medical Assistant program.

BLS certification may be expected and data entry proficiency is essential. Responsibilities include preparing patients and providers for visits, accurate documentation, and maintaining patient relations with a focus

Qualifications

• Must have computer skills and dexterity for data entry.
• Effective verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Proficiency with Windows-style applications and common software.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures patient questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains clinical knowledge, skills and credentials through ongoing development.
• Performs additional duties as assigned efficiently.
• Adapts communication to diverse patient populations and privacy guidelines.

Skills

Computer skills

Verbal and written communication

Interpersonal skills

Customer service

Education

High School diploma or equivalent

Medical Assistant program

Job description

Ochsner Health is seeking a Medical Assistant to support both in-person and remote patient interactions, documenting patient information and coordinating with care teams. The role requires a High School diploma or equivalent, with preferred completion of a Medical Assistant program.

BLS certification may be expected and data entry proficiency is essential. Responsibilities include preparing patients and providers for visits, accurate documentation, and maintaining patient relations with a focus