Patient Catering Associate – Optional

TriHealth; Oxford (OH); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Comprehensive benefits package

Tuition reimbursement

Retirement plans

Job summary

TriHealth McCullough-Hyde Memorial Hospital is seeking a Patient Catering Associate to support patient meal service, menu selections, tray assembly, delivery and pick up. You will work in a fast-paced, service-oriented nutrition team dedicated to quality patient experience.

The role requires attention to dietary restrictions, basic math and reading/writing skills, with PRN schedules including weekends and holidays. This position offers opportunities to grow within TriHealth's nutrition services.

Qualifications

• High School Diploma or GED Equivalent relevant work experience OR 1 year in TriHealth Nutrition role is acceptable – instead of minimum education (Required)
• 1 – 2 years experience in a related field (Required)
• Able to read and perform basic math calculations, reading and writing skills

Responsibilities

• Works in patient meal service, menu selections, tray assembly, tray delivery and pick up, and restocking trayline.
• Disassembles dirty trays and assists with food preparation and special requests.
• Communicates patient food issues/needs to area dietitian and nutrition supervisor, ensuring diet orders are followed.
• Maintains sanitation and safety practices in line with HAACP standards.

Education

High School Diploma or GED

Job description

***Patient Catering Associate — McCullough-Hyde Memorial Hospital***

Make a difference every day as a Patient Catering Associate at TriHealth McCullough-Hyde Memorial Hospital. Join a compassionate, servant led team committed to excellence in patient care service while working in a supportive, high-energy environment.

We offer career growth opportunities , a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked.

Location:

• TriHealth – McCullough-Hyde Memorial Hospital

Work Schedule:

• PRN/optional position
• Shift varies
• Weekend and holiday rotation

Incentives & Benefits:

Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

This PRN position is not eligible for TriHealth benefits.

Job Requirements:

• High School Diploma or GED Equivalent relevant work experience OR 1 year in TriHealth Nutrition role is acceptable – instead of minimum education (Required)
• 1 – 2 years experience in a related field (Required)
• Able to read and perform basic math calculations, reading and writing skills

Job Overview:

This position is responsible for patient meal service, menu selections, process menus, tray assembly, tray delivery and pick up, disassembling of dirty trays, food preparation, special requests and needs, in- between meal food delivery, cleanliness of trayline stations and equipment, and restocking trayline . This position also communicates and addresses patient food issues/concerns and needs to area dietitian and nutrition supervisor, and assists dietitian with fluid intakes, etc. This position needs to be familiar with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations, food/allergy and is responsible for quality service reflected in internal or external patient satisfaction survey results on assigned unit The tasks outlined above may not be exclusive to one task and other daily tasks may be asked to be performed by your reporting manager. Job routines, which include times of specific daily tasks will be provided.

Job Responsibilities:

• Works assigned area always keeping Service Excellence And customer service a priority.
• Performs all assigned tasks accurately, willingly, and on time
• Follows all sanitation procedures per HAACP standards
• Builds and delivers patient trays and ensures all safety processes are being adhered to when completing task

Working Conditions:

Bending – Frequently

Climbing – Rarely

Concentrating – Consistently

Continuous Learning – Frequently

Hearing: Conversation – Consistently

Hearing: Other Sounds – Frequently

Interpersonal Communication – Consistently

Kneeling – Rarely

Lifting <10 Lbs. – Consistently

Lifting 50 Lbs. – Rarely

Lifting <50 Lbs. – Rarely

Pulling – Consistently

Pushing – Consistently

Reaching – Consistently

Reading – Frequently

Sitting – Occasionally

Standing – Consistently

Stooping – Occasionally

Talking – Consistently

Thinking/Reasoning – Consistently

Use of Hands – Consistently

Color Vision – Occasionally

Visual Acuity: Far – Frequently

Visual Acuity: Near – Consistently

Walking – Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying “hello”
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer’s expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community