Patient Catering Associate - Optional

TriHealth; Cincinnati (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement savings plan

Tuition reimbursement

Job summary

TriHealth Bethesda North Hospital is seeking a Patient Catering Associate to support patient meal service, menu selections, tray assembly and delivery, disassembly of used trays, and collaboration with the dietitian to ensure dietary restrictions and preferences are respected.

This PRN, on-site position has rotating weekends and holidays, requires 1–2 years of related experience or a related TriHealth Nutrition background, and a High School Diploma or GED.

Qualifications

• High School Diploma or GED, or 1 year in TriHealth Nutrition role is acceptable in lieu of minimum education.
• 1–2 years experience in a related field.
• Able to read and perform basic math calculations, reading and writing skills.

Responsibilities

• Works in assigned area prioritizing service excellence and customer service.
• Performs all tasks accurately, willingly, and on time.
• Follows sanitation procedures per HAACP standards.
• Builds and delivers patient trays and ensures safety processes are followed when completing tasks.

Skills

Reading & basic math

Experience in related field

Education

High School Diploma or GED

1 year in TriHealth Nutrition role acceptable in lieu of minimum education

Job description

Job Description

• Patient Catering Associate - Bethesda North Hospital ***

Make a difference every day as a Patient Catering Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to excellence in patient care service while working in a supportive, high-energy environment.

Location

Bethesda North Hospital

Schedule

• Optional/PRN position
• Shift varies
• Rotating weekend and holiday commitment

Incentives & Benefits

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Minimum Job Requirements

This PRN position is not eligible for TriHealth benefits.

• High School Diploma or GED Equivalent relevant experience or 1 year in prior TriHealth Nutrition role is acceptable in lieu of minimum education (Required)
• 1 - 2 years experience in a related field (Required)
• Able to read and perform basic math calculations, reading and writing skills

Job Overview

This position is responsible for patient meal service, menu selections, process menus, tray assembly, tray delivery and pick up, disassembling of dirty trays, food preparation, special requests and needs, in-between meal food delivery, cleanliness of trayline stations and equipment, and restocking trayline. This position also communicates and addresses patient food issues/concerns and needs to area dietitian and nutrition supervisor, and assists dietitian with fluid intakes, etc. This position needs to be familiar with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations, food/allergy and is responsible for quality service reflected in internal or external patient satisfaction survey results on assigned unit The tasks outlined above may not be exclusive to one task and other daily tasks may be asked to be performed by your reporting manager. Job routines which include times of specific daily tasks will be provided.

Job Responsibilities

• Works assigned area always keeping Service Excellence And customer service a priority.
• Performs all assigned tasks accurately, willingly, and on time
• Follows all sanitation procedures per HAACP standards
• Build and deliver patient trays and ensure all safety processes are being adhered to when completing task

Working Conditions

• Bending -
• Climbing - Rarely
• Concentrating -
• Continuous Learning -
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication -
• Kneeling - Rarely
• Lifting <10 Lbs. - Consistently
• Lifting 50+ Lbs. - Rarely
• Lifting <50 Lbs. - Rarely
• Pulling - Consistently
• Pushing - Consistently
• Reaching - Consistently
• Reading - Frequently
• Sitting - Occasionally
• Standing - Consistently
• Stooping - Occasionally
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Consistently
• Color Vision - Occasionally
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community