Patient Care Unit Operations Coordinator

Memorialhermann; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Memorial Hermann coordinates and maintains a range of non-clinical and ancillary services on the assigned patient care unit to support efficient patient care operations.

The role requires an Associate's degree in Business or related field, along with 3 years of administrative experience and strong English communication. Typical schedule is Monday–Friday, 8:30 am–5:00 pm, with focus on service, inventory, and patient flow. Join a team dedicated to safe, compassionate care.

Qualifications

• Education: Associate's degree in Business or related field or equivalent in education and experience.

Responsibilities

• Coordinates and maintains a variety of non-clinical and ancillary services of assigned patient care units including, but not limited to, environmental services, maintenance, central supplies, food/nutrition, and related unit support functions.
• Monitors inventory of office supplies, analyzes usage patterns and ensures optimal par levels; requisitions supplies and equipment as well as maintenance repair services; ensures that maintenance and repair needs are met; tracks and documents lost or damaged equipment and supplies.
• Receives physicians and visitors on the unit to create an environment of service; identifies, acknowledges, and responds to patient, physician, staff needs; manages patient call light process, ensuring patient needs are met.
• Ensures appropriate patient flow by admitting/transferring/discharging patient in computer system and notifying appropriate personnel of patient status; places patient descriptors on room doors.
• Schedules patient testing, delivers specimens to lab; receives STAT lab results and posts in the patient record.
• Assists in ordering and serving patient meals, transporting patients, and performing indirect patient care duties at a competent level and according to the needs of the patient population served.
• Maintains complete and accurate patient record; maintains physician of record on computer and patient chart to ensure appropriate routing of patient information to correct physician.
• Enters patient charges without error Identifies and facilitates resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
• Collects and analyzes data related to unit operational activities as directed by manager to include, but not limited to, customer service, patient charges, and supply utilization.

Skills

Customer service

Financial management

Supplies/equipment

Hospital patient care

Communication

Organization

Medical terminology

Customer service management

Education

Associate's degree in Business or related field

Job description

Memorial Hermann coordinates and maintains a range of non-clinical and ancillary services on the assigned patient care unit to support efficient patient care operations.

The role requires an Associate's degree in Business or related field, along with 3 years of administrative experience and strong English communication. Typical schedule is Monday–Friday, 8:30 am–5:00 pm, with focus on service, inventory, and patient flow. Join a team dedicated to safe, compassionate care.