Patient Care Unit Clerk – Front Desk & Records

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

Penn Medicine is seeking a unit clerk for the Pennsylvania Hospital 7 Schiedt Hematology/Oncology unit to support clerical and patient-care operations. The role collaborates with nursing staff to ensure smooth unit functioning and accurate health information processing.

Responsibilities include receptionist duties, patient record handling, and coordination of admission and discharge processes, while maintaining confidentiality and professionalism in a fast-paced clinical setting.

Qualifications

• H.S. diploma or GED required; post-high school education with computer courses and medical terminology preferred.
• Experience with health information processing and patient support is a plus.

Responsibilities

• Provides receptionist support including answering phones, greeting visitors, and addressing patient call lights.
• Ensures health information records are properly obtained, duplicated, assembled and maintained in computer systems.
• Protects patient confidentiality in all interactions.
• Facilitates patient admission, transfer and discharge processes.
• Communicates STAT and NOW orders to RN or pertinent staff within guidelines.
• Coordinates with ancillary services to ensure equipment and forms are available.

Skills

Receptionist duties

Communication skills

Confidentiality

Education

H.S. Diploma/GED (Required)

Job description

Penn Medicine is seeking a unit clerk for the Pennsylvania Hospital 7 Schiedt Hematology/Oncology unit to support clerical and patient-care operations. The role collaborates with nursing staff to ensure smooth unit functioning and accurate health information processing.

Responsibilities include receptionist duties, patient record handling, and coordination of admission and discharge processes, while maintaining confidentiality and professionalism in a fast-paced clinical setting.