Patient Care Unit Associate: Streamline Admissions & Flow

BronxCare Health System; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

BronxCare Health System is seeking a Unit Associate to perform clerical and receptionist duties on Patient Care Units, supporting admissions, discharges, and patient transfers under the Patient Care Manager. The role coordinates unit activities, unit supplies, and equipment to ensure smooth daily operations.

You will interact with patients and staff, maintain logs, and support patient flow while upholding HIPAA and privacy standards in a fast-paced hospital environment.

Qualifications

• Evidence of satisfactory job performance from previous employer and satisfactory references.
• High School Diploma or Equivalency.
• Microsoft Word and Excel.
• Customer Service Skills.
• Communication Skills and Professionalism.

Responsibilities

• Establish positive relationships with patients, visitors, and staff; interact professionally to uphold BronxCare Health System’s public image.
• Participate in performance and quality improvement activities; assist with data collection, reporting, and adherence to policies.
• Maintain professional appearance and privacy; ensure patient privacy and HIPAA compliance; manage phone etiquette and customer service.
• Assist with admissions, discharges, and transfers; maintain unit logs and coordinate patient flow as directed by the Nurse Manager.

Skills

Word

Excel

Customer Service

Communication Skills

Professionalism

Education

High School Diploma or Equivalency

Tools

Microsoft Word

Microsoft Excel

Job description

BronxCare Health System is seeking a Unit Associate to perform clerical and receptionist duties on Patient Care Units, supporting admissions, discharges, and patient transfers under the Patient Care Manager. The role coordinates unit activities, unit supplies, and equipment to ensure smooth daily operations.

You will interact with patients and staff, maintain logs, and support patient flow while upholding HIPAA and privacy standards in a fast-paced hospital environment.