Patient Care Trainer

Rogers Behavioral Health; Town of Oconomowoc (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Tuition reimbursement

Employee assistance program

Job summary

Rogers Behavioral Health in Wisconsin is seeking a Training Specialist to conduct staff training programs, including MHT onboarding. The role emphasizes effective training in virtual and in-person settings, requiring collaboration with Nursing Services Educators.

A successful candidate will embody strong facilitation and communication skills, and must maintain required behavioral health certifications. Competitive benefits include health insurance, 401(k), tuition reimbursement, and health wellness programs.

Qualifications

• Associate degree or six years equivalent experience in training.
• Two years' experience in a training or educational role preferred.
• Required certifications: CBRF Trainer, Nonviolent Crisis Intervention, CPR Instructor.

Responsibilities

• Conduct staff training programs in virtual and live settings.
• Provide on-site support to MHT staff during training.
• Maintain training materials in compliance with regulations.

Skills

Microsoft Office

Group facilitation

Training expertise

Classroom management

Interpersonal communication

Presentation skills

Education

Associate degree or six years equivalent experience

Minimum two years of experience in training/education role

Job description

Summary

This role, in collaboration with the Nursing Services Educators, contributes to the ongoing development of training related to job specific requirements. This role has a focus on delivery of nursing services staff job specific requirement training such as Mental Health Technician (MHT) onboarding training and waived testing training. This role also provides MHT preceptorship support on unit as indicated by the On‑Site Nursing Educators.

Job Duties and Responsibilities

• Conducts staff training programs.
• Provides virtual and in‑person training sessions.
• Conducts training most days, with a variety of content and audiences, bringing a high level of energy and training expertise to each training session.
• Provides on‑site support to MHT staff during preceptorship as indicated by Nursing Services Education leader/On Site Nursing Services Educators.
• Ensures that all training materials and programs are current and delivered in compliance with regulatory requirements and per Rogers' policy.
• As directed by Nursing Services Education leader, partakes in continuous improvement and review of content to meet needs of the organization.
• Maintains certifications and cross‑training as indicated.
• Contributes to department projects as needed.
• Must be competent in Microsoft Office and Microsoft Office 365 applications such as Teams, Plans, Word, Excel, PowerPoint, Outlook and have exceptional verbal, written and presentation/facilitation skills.
• Ability to work in a highly collaborative team, following the standards of the Rogers Behavioral Agreements regarding communication and professionalism.

Education/Training Requirements

• Associate degree OR six (6) years equivalent experience (group facilitation, training, and/or related behavioral health experience).
• Minimum two (2) years of experience in a training/education or organizational development role preferred. Must be able to use group facilitation, classroom management, and intervention skills in both a virtual and live training setting. Strong ability to speak effectively in interpersonal situations and before large/small groups of employees, including executives and medical staff.
• The following certifications are required:
  • Community Based Residential Facility (CBRF) Trainer for the State of Wisconsin (required after hire).
  • Nonviolent Crisis Intervention (required after hire).
  • Cardiopulmonary Resuscitation (CPR) Instructor Certification (required after hire).
• Valid driver's license. Must be granted insurable status by the Rogers Memorial Hospital insurance policy.

Drivers License - Cert

Benefits

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine‑Readable Files on behalf of Rogers Behavioral Health. To link to the Machine‑Readable Files, please visit Transparency in Coverage (uhc.com).