Residential Medication Technician - Cedar Ridge

Rogers Behavioral Health, Inc.; Town of Oconomowoc (WI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

Job summary

Rogers Behavioral Health, Inc. seeks a Residential Medication Technician to administer medications and support residents in a residential program. You’ll work under RN supervision, perform med passes, monitor vital signs, and document care within treatment plans.

The role emphasizes crisis de-escalation, patient-centered care, and collaboration with nursing leadership to ensure safety and quality of care in a supportive setting.

Qualifications

• High school diploma or equivalent required with minimum CBRF medication administration experience (6 months).
• Alternatively 2 years direct patient care/healthcare experience.
• Bachelor’s degree in healthcare or human services preferred.
• Must have CBRF-related training and certifications when applicable.

Responsibilities

• Prepare and administer medications following safety standards and Rogers policy.
• Serve as primary contact for medication concerns; escalate as needed per chain of command.
• Collaborate on medication reconciliation, documentation accuracy, and PRN administration.
• Record vital signs and orthostatic measurements before/after medication as directed.
• Document medication passes and resident responses in the medical record.
• Participate in nursing-led medication competency validation.
• Provide direct care, supervision, and crisis response for residents.
• Maintain resident safety through active rounds and milieu participation.
• Conduct safety checks and infection-control rounds.
• Observe and report resident progress to the treatment team.
• Escort residents to activities, meals, groups, and appointments.
• Assist with admissions/discharges and belongings searches.
• Encourage ADLs and patient independence in recovery-focused routines.
• Participate in individual/group activities and milieu programming.
• Maintain knowledge of department protocols; participate in quality initiatives.
• Provide peer support and training for new RMTs/MHTs as directed.
• Maintain consistent, reliable attendance; perform additional duties as needed.

Skills

Medication administration

Crisis intervention

Documentation

Team collaboration

Education

High school diploma or equivalent

Bachelor's degree in healthcare or related field

CBRF medication administration certification

Job description

Summary

The Residential Medication Technician (RMT) is a specialized direct care member of the multidisciplinary treatment team with a primary focus on safe medication administration and nursing support within the residential program. The RMT functions as the designated medication-responsible staff for their program, working under the oversight of the Program Registered Nurse (RN) and in-house nursing leadership. In addition to medication responsibilities, this role supports residents of varying ages through supervision, daily care, structured activities, and therapeutic engagement.

The RMT helps maintain a safe, supportive, and recovery-focused environment through medication safety, continuous observation, direct interaction, de-escalation support, and role modeling of healthy coping strategies. This position requires skills in medication administration, crisis response, therapeutic interaction, and documentation while contributing to a high-quality continuum of care.

Key Responsibilities

• Prepare and administer medications to residents in accordance with Community Based Residential Facility (CBRF) Medication Management certification standards, the "six rights" of medication safety, and Rogers policy.

• Serve as the primary point of contact for medication-related concerns on the unit, escalating questions, errors, or changes in resident condition to the Program RN or on-site nursing leadership immediately, following the established nursing chain of command.

• Collaborate with the Program RN on medication reconciliation, documentation accuracy, refill tracking, and PRN administration.

• Accurately obtain and record vital signs, including orthostatic measurements, as directed by nursing staff prior to or following medication administration.

• Document medication passes, observations, and relevant resident responses accurately in the medical record in accordance with treatment plan guidelines.

• Participate in ongoing nursing-led medication competency validation.

• Provide direct care, supervision, and support to residents, including response to crisis situations and behavioral interventions.

• Ensure constant awareness of resident whereabouts and safety through active rounding and milieu participation.

• Conduct safety checks and environmental rounds to maintain compliance with infection control and security standards.

• Observe and report resident behaviors, meals, and progress to the treatment team in accordance with care plans.

• Escort residents safely to and from activities, meals, groups, outdoor programming, and appointments as needed.

• Support admission and discharge procedures, including belongings searches, documentation, and orientation.

• Encourage and assist with activities of daily living (ADLs), promoting independence, dignity, and engagement in recovery-oriented routines.

• Participate in individual and group therapeutic activities and milieu programming.

• Maintain current knowledge of departmental protocols and participate in continued learning and quality improvement initiatives.

• Provide peer support and participate in on-the-job training for new RMTs and MHTs as directed by leadership.

• This position requires consistent, reliable, and punctual attendance to perform essential functions.

• Perform additional responsibilities as assigned to support team effectiveness and care quality.

Additional Job Description

Professional Conduct

• Communicate professionally with patients, families, and interdisciplinary team.

• Maintain accountability for delegated responsibilities.

• Demonstrate flexibility and willingness to adjust scheduling based on patient care needs.

• Seek assistance when clinical situations exceed scope or competency.

• Model behaviors aligned with Rogers Service Commitments, including respect, collaboration, and patient-centered care.

• Understanding of therapeutic approaches, boundaries and de-escalation techniques.

• Demonstrates dependability, empathy, patience, and commitment to quality care.

• Applies crisis intervention principles consistent with training.

• Works collaboratively and respectfully with patients, peers, and the treatment team

• Maintains composure and professionalism in high-stress or crisis situations.

• Willingness to learn, adapt, and contribute to a supportive care environment.

Physical Requirements & Work Environment

• Ability to lift up to 25 pounds

• Requires effective verbal, written, and auditory communication skills

• Must be able to perform the physical components of non-violent crisis intervention, including safe physical intervention techniques, in accordance with training and safety protocols.

• Role requires sustained physical and mental readiness to respond quickly to dynamic or escalating situations within the work environment.

Education & Experience Requirements

High school diploma or equivalent required with minimum of six (6) months' CBRF medication administration experience

OR

High school diploma or equivalent required with minimum of two (2) years' experience in direct patient care/healthcare related field

OR

Bachelor's degree (preferably in healthcare/human services)

All Levels:

• Must be at least eighteen (18) years of age. Staff assigned to Adolescent Units must be at least two (2) years older than the oldest resident.

• Valid WI driver's license in good standing (non-probationary) required.

• The following are required for the role (formal training will be provided):

  • BLS (Basic Life Support) certification (American Heart Association or American Red Cross), includes CPR certification

  • Training in Nonviolent Crisis Intervention (NCI)

  • Community Based Residential Facility (CBRF) training (if applicable)

  • Completion of a 160-hour Supervised Traineeship Program

  • Medication Administration Certification

Drivers License - Cert, Medicine Administration CBRF - Cert

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)