Patient Care Technician, Part Time, 24 Hours, Nights

Baystate Health; Springfield (MA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Excellent compensation

Paid time off up to 25 days

Continuing education support

403b retirement plan matching

Wellbeing programs

Life insurance

Job summary

Baystate Health is seeking a Patient Care Technician (PCT) for the Heart Failure Unit at Baystate Medical Center in Springfield, MA. The role involves direct patient care, monitoring vital signs, and assisting with phlebotomy and EKGs under RN supervision.

During training, you will progress through competency levels; CPR certification is required, and the unit emphasizes teamwork, safety, and comprehensive patient support across shifts.

Qualifications

• PCT training or CNA training preferred.
• High school diploma or GED required at higher levels.
• BLS CPR certification required.

Responsibilities

• Provides age-appropriate care to patients.
• Monitors basic physiological parameters and records vital signs.
• Performs phlebotomy and EKGs as assigned.
• Assists physicians with exams and simple procedures.
• Manages equipment and supports unit activities on the Heart Failure Unit.
• Maintains accurate documentation and reports changes promptly.
• Supports patient hygiene, mobility, and safety throughout shifts.

Skills

PCT training

CNA training

Education

High School diploma or GED

Job description

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information. Learn More

Location: Baystate Medical Center – Springfield, Massachusetts

Every other weekend and holiday required

CPR-American Heart Association BLS required

*A resume is required to fully determine experience*

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff.Together our inspired and compassionate teams manage the whole health needs of all communities in need.

Summary

Daily activities are coordinated by the Registered Nurse (RN). The PCT will perform a variety of technical tasks and bedside functions. Responsibilities include but are not limited to Direct Patient care; hygiene, skin care, mobility, and monitoring. Will have multi-skills for what is needed on the unit, to perform all duties relative to phlebotomy and EKGs. The PCT is expected to manage equipment and perform or assist in all procedures on the unit. The incumbent is expected to perform other similar and related duties as assigned.

The Heart Failure Unit has 32 private rooms and provides a full array of services for patients diagnosed with congestive heart failure (CHF) to include the medical management of the advanced heart failure patients as well as pre and post care for cardiac catheterization, ablation, pacer placement, cardioversion and TAVR (Transcatheter aortic valve replacement). Baystate Medical Center now uses CardioMEMS, a new technology that reduces hospitalizations and improves quality of life for heart failure patients.

• Baystate’s Regional Heart Attack Program is known nationally for delivering life‑saving care. During a heart attack, every minute counts. We can unblock your artery up to 25 minutes sooner than the national standard. In fact, Baystate is in the top 10% of hospitals nationwide when it comes to this life‑saving treatment.
• Baystate Medical Center is the only hospital in our area that can stop a heart attack instantly by unblocking an artery. And we can do this procedure 24 hours a day, seven days a week.
• Baystate Medical Center’s experts perform more than 80% of all cardiac surgeries in western Massachusetts. When it comes to heart surgery, we are one of the top three highest-volume medical centers in Massachusetts.

Job Responsibilities

• Provides age-appropriate care to patients.
• Demonstrates knowledge of developmental stages for the following age groups and applies developmental theories and concepts when implementing care for patients.
• Monitors basic physiological parameters.
• Takes and records routine vital signs within the specified timeframe as indicated by periodic review of documentation. Obtains and documents weights/heights, abdominal girths, and head circumference (Pediatric Service) as per physician/nurse order 100% of the time as indicated by quarterly review of 5 records. Consistently reports any significant deviations in vital signs as outlined in the procedure immediately. Records and reports, 100% of the time, any change in the patient’s normal drainage pattern, i.e. gastric, wound, blood.
• Administers treatments and procedures per BMC policy/procedure.
• Changes dressings within one hour of the specified timeframe per established procedure. Provides post‑mortem care as directed by RN according to Baystate Health's policy.
• Performs all procedures outlined in the nursing procedure manual within the area of responsibility per specifications. Assists physicians with exams and simple procedures. Assures the identity of the patient by checking the identification bracelet and identification band before performing any procedure.
• Assists patients with the elimination of body wastes.
• Makes available or offers bedpan, urinal, and emesis basin immediately after patient request as indicated by the absence of patient complaints.
• Accurately labels and sends specimens of urine, feces, and sputum within 30 minutes of the specified time frame unless discussed with RN as evidenced by random review of reports. Accurately measures and records intake and output per established policy as indicated by random review of intake and output forms. Administers enemas or Harris Drips as ordered per the established procedure as observed.
• Performs Point of Care (POC) Testing
• Assist in the delivery of ancillary services as directed. Assists with treatment by following specified treatment plans developed for individual patients. Monitors patient’s condition during treatment and notifies appropriate personnel of unexpected occurrences. Provides information to RN based upon an observation made during patient‑related care. Provides treatment within the specified time frame. Documents treatments and activities consistently
• Communicates effectively with team and patients. Interacts with patients in a respectful and informative manner. Clearly communicates information related to patient care to the team. Recognizes culturally based patient and family needs.
• Is knowledgeable of and initiates emergency procedures. Responds effectively in emergency situations as observed. Maintains Patient safety at all times. Communicates effectively with appropriate personnel.
• Functions as a member of the team
• Assists team members with clinical activities. Provides feedback related to
• the team process. Assists team members with non‑clinical activities.
• Competencies and completion and maintenance of clinical recognition
• program for career ladder level.
• Demonstrates competency for one‑to‑one observation of patients based on department and unit‑specific needs.

Qualifications

This position is part of a career ladder and hiring level determined by Recruitment.

Level I

1) PCT training or CNA training, preferred

Level II

1) High School diploma or GED

2) At least one year of patient care experience (this experience can vary in level of long‑term care, specialty, acute care, etc.)

3) BLS CPR Certification through American Heart Association, required

Level III

1) High School diploma or GED

2) Three or more years of patient care experience (this experience can vary in level of long‑term care, specialty, acute care, etc.) experience OR at least one year as a level II PCT at Baystate Health

3) BLS CPR Certification through American Heart Association, required

Level IV

1) High School Diploma or GED

2) 4 or more years of Acute or specialty‑specific care setting experience OR at least one year as a level III PCT at Baystate Health

3) BLS CPR Certification through American Heart Association, required

Skills and Competencies

• Proficient in reading and writing in English
• Able to maintain professional composure in medium to high‑stress situations

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High‑quality, low‑cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment,personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Education

GED or HiSET

Certifications

Basic Life Support – American Heart Association, Certified Nurse Aide – Other

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non‑exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$17.01 – $21.57 – $28.08

Equal Employment Opportunity Employer