Patient Care Technician Observation

10 John C. Lincoln Medical Center; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

HonorHealth is seeking a Patient Care Technician for the John C Lincoln campus in Phoenix, AZ. You will work in a fast-paced Observation unit adjacent to the ED, providing essential patient care and supporting unit operations.

The role emphasizes efficient turnover, with day shifts during 6:00 AM–6:30 PM and self-scheduling for coverage. You will collaborate closely with nurses to monitor patients, assist with activities of daily living, and help with admissions and discharges.

Qualifications

• High School Diploma or GED required.
• 6 months of healthcare experience preferred or relevant training (Nurse Assistant/MA/EMT/BHT).
• BLS certification required; CNA/EMT preferred.

Responsibilities

• Provide direct patient care tasks under supervision; assist with daily living activities and vital signs.
• Observe, report changes to licensed caregiver, and document care accurately in medical records.

Skills

Vital signs monitoring

ADL assistance

Team collaboration

Communication

Education

High School Diploma or GED

Job description

Primary City/State: John C Lincoln - 250 E Dunlap Ave Phoenix, AZ 85020

Category: Healthcare Support Shift: Day Department: Observation Unit-1W

As a Patient Care Technician you will work in a fast-paced, 30-bed short-stay Observation unit located adjacent to the Emergency Department and managed by hospitalists. Serving primarily patients admitted through the ED, the unit focuses on providing efficient, high-quality care with the goal of discharge or transfer within 24 hours, although some patients may remain longer based on placement needs and capacity. With approximately 17 admissions and 10 discharges each day, team members thrive in an environment characterized by constant patient movement and rapid turnover. Patient Care Technicians play a vital role by providing direct patient care, including vital signs, ADL assistance, and admission/discharge support, while also assisting with unit secretary responsibilities such as answering phones, greeting visitors, and supporting clerical workflows. Working closely alongside nurses in a highly collaborative team environment, this role is ideal for proactive, adaptable individuals who enjoy staying busy and delivering exceptional patient care. Nursing students, Medical Assistants, EMTs, and candidates who excel in dynamic, team-oriented settings may be especially well-suited for this opportunity.

This position is a full-time Day shift working, 3-12 hour shifts from 6:00 AM–6:30 PM. We offer self-scheduling for shift and weekend coverage. Scheduled workdays may vary, as there are no set or fixed days. Weekend and Holiday Rotations are required in this role. Weekend shift differentials are offered, along with evening and night shift differentials where applicable.

Why Join Us?

Discover what makes HonorHealth a great place to work and grow in your career—watch our video here: https://honorhealth.staging.jibeapply.com/ Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

Responsibilities:

JOB SUMMARY Provides patient related care tasks based on the principles of growth and development across the life span of patients served in his/her independent unit. Assists, observes, and reports patient changes to licensed caregiver and maintains accurate medical record documentation relative to the care delivered.

ESSENTIAL FUNCTIONS

Provides and collaborates direct patient care services under the direct supervisor of a licensed caregiver. Responsibilities may include, but are not limited to personal care, activities of daily living, vital signs, intake and output, ambulation, interventions, and implementation of selected portions of the patient care plan as directed under supervisor of nurse. Assists, observes and reports changes in patient condition to licensed caregiver and maintains accurate medical record documentation in relation to the care delivered. Addresses and/or directs questions or concerns from patients, families, caregivers, or health care team members. Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required

EXPERIENCE

Other Completion of Block 1 in Nursing OR Medical Assistant (MA) OR Nursing Assistant (NA) OR Emergency Medical Technician (EMT) OR Behavioral Health Technician (BHT) OR 6 months of experience in the healthcare setting within the last year Required 6 months in acute care experience.

LICENSE AND CERTIFICATIONS

Basic Life Support (BLS) - Certification Required
Certified Nursing Assistant (CNA) - Certification Preferred
Emergency Medical Technician - Basic (EMT) - License
Emergency Medical Tech Preferred

We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

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