Patient Care Technician - Neonatal Intensive Care Unit

Baystate Health; Springfield (MA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Competitive pay & benefits

Tuition & training

Career growth

Regional opportunities

Retirement plan

Paid time off

Shift differential

Job summary

Baystate Health seeks a Patient Care Technician to join the Neonatal Intensive Care Unit at Baystate Medical Center in Springfield, MA. The role involves hands-on, age-appropriate care, one-to-one observation, and collaboration with nurses and physicians to ensure high-quality, compassionate patient care.

The position offers day shifts, 36 hours per week, with every-other weekend work, within a supportive team in a Level III NICU setting that cares for newborns and families across Baystate

Qualifications

• High School diploma or GED.
• BLS CPR Certification through American Heart Association.
• At least one year of patient care experience.
• PCT training or CNA training.

Responsibilities

• Provide safe, age-appropriate patient care, assisting with activities of daily living, mobility, elimination, and personal care while promoting patient dignity and safety.
• Monitored and accurately documented vital signs, weights, intake/output, and other physiological parameters; promptly reported significant changes in patient condition to nursing staff.
• Assisted with treatments, procedures, dressing changes, specimen collection, point-of-care testing, and physician examinations in accordance with hospital policies and procedures.
• Provided one-to-one patient observation as needed, recognized changes in patient condition or safety concerns, and responded appropriately to emergency situations.
• Collaborated effectively with nurses, physicians, and interdisciplinary team members while maintaining clear communication, accurate documentation, and patient-centered care.

Skills

BLS CPR Certification

One year patient care experience

PCT training or CNA training

Education

High School diploma or GED

Job description

**Make an Impact with Baystate Health**Baystate Health is seeking a **Patient Care Technician** to join our Neonatal Intensive Care **Unit** at **Baystate Medical Center** in **Springfield, Massachusetts**. Our Davis Neonatal Intensive Care unit at Baystate Children’s Hospital is the region’s only Level III NICU.* We have a team of neonatologists, neonatal nurse practitioners, residents, pediatric subspecialists, respiratory therapists, and neonatal nutritionists here to care for our littlest patients, 24 hours a day.* Continuing Care Nursery part of NICU- infants go there to be monitored after they graduate NICU. The **Patient Care Technician** role offers the opportunity to make a meaningful difference in patients’ lives while gaining hands-on clinical experience and building a strong foundation for career growth in healthcare while working alongside a collaborative care team dedicated to delivering high-quality, compassionate patient care. **The Patient Care Technician Will:*** Provided safe, age-appropriate patient care, assisting with activities of daily living, mobility, elimination, and personal care while promoting patient dignity and safety.* Monitored and accurately documented vital signs, weights, intake/output, and other physiological parameters; promptly reported significant changes in patient condition to nursing staff.* Assisted with treatments, procedures, dressing changes, specimen collection, point-of-care testing, and physician examinations in accordance with hospital policies and procedures.* Provided one-to-one patient observation as needed, recognized changes in patient condition or safety concerns, and responded appropriately to emergency situations.* Collaborated effectively with nurses, physicians, and interdisciplinary team members while maintaining clear communication, accurate documentation, and patient-centered care. **Make a meaningful difference every day.** As a Patient Care Technician, you’ll provide hands-on care, support patient safety and comfort, recognize important changes in condition, and work alongside nurses and the broader care team to help patients achieve the best possible outcomes. **Schedule Details*** **Job Type:** Full-Time* **Shift:** Days* **Hours:** 36* **Schedule:** Three twelve hour shifts per week* **Weekend Requirement:** Every other weekend **Benefits That Support You**At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.Depending on eligibility, benefits may include:* **Competitive Pay & Benefits:** Medical, dental, and vision coverage, including local Health New England plans.* **Tuition & Training:** Tuition assistance, CEUs, and professional development opportunities.* **Career Growth:** Clinical advancement, leadership development, and internal career opportunities.* **Regional Opportunities:** Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.* **Retirement:** Retirement savings and employer match.* **Paid Time Off:** Generous PTO for eligible employees.* **Additional Benefits:** Shift differential eligible **About Baystate Health**Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes **Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice**.Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve. **Required Skills*** High School diploma or GED* BLS CPR Certification through American Heart Association**Preferred Qualifications & Skills*** At least one year of patient care experience (this experience can vary in level of long-term care, specialty, acute care* PCT training or CNA training **Start Your Career at Baystate Health****You Belong at Baystate.****Education:**Non-Graduate (Required)**Certifications:**Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Nurse Aide - OtherOtherOther**Compensation**Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.Minimum - Midpoint - Maximum$17.01 - $21.57 - $28.08**Equal Employment Opportunity Employer**Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.