Patient Care Technician I, Full Time, Gastroenterology, Morristown

American Society for Gastrointestinal Endoscopy; Morristown (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization in Morristown seeks a Patient Scheduler to manage appointments and assist patients with inquiries regarding medical procedures. Candidates should have strong communication skills and a high school diploma, with prior experience preferred. The role involves ensuring patient satisfaction while adhering to established protocols.

Benefits

Medical, Dental, Vision, Prescription Coverage

Life & AD&D Insurance

Short-Term and Long-Term Disability

403(b) Retirement Plan: Employer match

Paid Time Off & Sick Leave

Tuition Assistance

Parental Leave

Employee Assistance Program (EAP)

Qualifications

• 1 year of prior experience preferred.
• Work is routine, requiring minimal variance.
• Makes routine decisions within defined parameters.

Responsibilities

• Scheduling, rescheduling, and canceling patient appointments.
• Answering patient's questions regarding medical tests.
• Providing instructions to ensure patient preparedness for examinations.

Skills

Communication

Customer Service

Attention to Detail

Education

High School Diploma or equivalent

Job description

Job Description

Principal Accountabilities:


1. Scheduling, rescheduling, and canceling patient appointments as required.
2. Answering patient's questions regarding basic medical tests and procedures.
3. Providing instructions to patients to ensure that they are prepared for examinations and procedures.
4. Confirming patient appointments.
5. Courteously receive incoming telephone calls and attend to messages as needed.
6. Explaining prior authorization requirements and obligations to patients
7. Scheduling follow-up appointments
8. Performs other related duties as assigned.

Qualifications

Qualifications

1 year of prior experience preferred

High School Diploma or equivalent. Work and tasks are most often routine, structured and transactional in nature; work requires minimal variance from guidelines and procedures. Makes routine decisions regarding assigned tasks within defined parameters, often limited and confined to ongoing matters.

About Us

Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning.

Our integrated network offers seamless access to Atlantic Health System's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services.

In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals.

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

About the Team Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission. Job Info

• Minimum Salary (Hourly Rate): 18.500000
• Maximum Salary (Hourly Rate): 27.580000
• Assignment Category: Full-time
• Hours per Week: 37.5
• Primary Shift: Day
• Salary Admin Plan: SER