Patient Care Technician & Front Office Specialist

10022 Genesis Medical Group, LLC; Zanesville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Genesis HealthCare System in Zanesville, Ohio is seeking a multi-skilled technician to administer direct patient care under supervision, take vitals, assist with exams, and support front and back office tasks in a busy occupational health setting.

The role requires a high school diploma, CPR certification, and experience in patient care or phlebotomy. Ability to work in a fast-paced environment and strong medical terminology knowledge are essential.

Qualifications

• High school graduate or equivalency required.
• Current CPR certification or ability to obtain within 30 days of employment.
• One-year patient care technician experience or related health care experience.
• Prior phlebotomy experience, or attend in-house training.
• Staff Assistant experience.
• Ability to work in a fast-paced, and at times, stressful office environment.
• Knowledge of medical terminology.
• Ability to read, write and explain or describe information to patients/customers, physicians, office and hospital staff.
• Attention to detail and the ability to function in the front office and/or back office regardless of specialty.

Responsibilities

• Accurately takes and records measurements or readings.
• Provides direct patient care, under the direction of an office manager, office supervisor, or physician in a warm and friendly manner.
• Escorts patient to exam room or other clinical area as appropriate.
• Takes vitals of patient to include weight, height, blood pressure and temperature.
• Reviews patient history, medication, and concerns or reasons for patient visit.
• Will provide injections under the direction of the physician or mid-level provider (NP or PA)
• Assists with front office area tasks including: greeting patients; answering phones and routing calls correctly; collecting co-payments or other outstanding patient balance; posting payments to correct patient account; copying and/or scans photo ID’s and insurance cards; printing billing tickets; filing lab results, x-ray reports and other charts and dictation into filing system; ensuring pre-certifications are obtained as necessary; and scheduling outpatient testing or other appointments as directed by physician.
• Correctly enters patient demographics into practice management system.
• Assists with charge capture when needed.
• Assist revenue cycle manager as needed.
• Works collaboratively with other caregivers within the office setting.

Skills

CPR certification

Patient care

Phlebotomy experience

Staff Assistant experience

Medical terminology

Reading/writing skills

Attention to detail

Job description

Genesis HealthCare System in Zanesville, Ohio is seeking a multi-skilled technician to administer direct patient care under supervision, take vitals, assist with exams, and support front and back office tasks in a busy occupational health setting.

The role requires a high school diploma, CPR certification, and experience in patient care or phlebotomy. Ability to work in a fast-paced environment and strong medical terminology knowledge are essential.