Patient Care Technician - Emergency Services

UPMC; Erie (Erie County); On-site; USD 37,000 - 52,000; Full time

Job summary

UPMC Hamot is seeking a dedicated Full-Time Patient Care Technician for the Emergency Department in Erie, PA. The role supports ED patients, performs ADLs, vitals, phlebotomy and EKG tasks under RN direction, and participates in department projects.

Previous patient care experience is preferred; certification/training in basic information systems is expected. Salary and level are determined by education and experience.

Qualifications

• High school diploma or equivalent.
• 1 year healthcare experience or 6 months as UPMC CNA with PCT competency within 120 days.
• Enrollment in PT/OT/PA program or completion of health sciences degree.
• EMT/Paramedic preferred; basic information system training completed.

Responsibilities

• Assist with patient procedures and activities of daily living (ADLs).
• Support physical, respiratory, and cardiopulmonary therapies and report changes to RN.
• Perform glucose tests, vitals, I&O, specimen collection, Foley care.
• Document in medical records and perform clerical tasks as needed.
• Develop competency in advanced skills like phlebotomy, EKG, IV/removal procedures.

Skills

Communication skills

Teamwork

Caregiving

Education

High school diploma or equivalent

Healthcare training / clinical rotation eligibility

Bachelor's degree in health sciences (optional)

Tools

EMR systems

UPMC patient care technician class

Job description

Job Title: Full-Time Patient Care Technician - Emergency Department

Location: UPMC Hamot

Shift: Rotating Evenings/Nights, 12-Hour Shifts (11a-11p, 3p-3a, 7p-7a)

About UPMC Hamot's Emergency Department

UPMC Hamot's Emergency Department is seeking a dedicated and compassionate Patient Care Technician to join our dynamic team! UPMC Hamot Emergency Department is the largest ED in the Erie region and provides comprehensive care for minor and major injuries 24 hours a day, seven days a week. We are a level 2 trauma center, cardiac center and comprehensive stroke center. We are also among a select few EDs internationally that have received the Emergency Nurse Association Lantern Award that signifies our exceptional practice and innovative performance in the core areas of leadership, practice, education, advocacy, and research. If you're passionate about making a meaningful impact in patient care and are ready to contribute to our mission of Life Changing Medicine, we want to hear from you!

Previous patient care experience is strongly preferred.

Title and Salary will be determined based upon education and experience.

Responsibilities

• Assist with patient procedures and activities of daily living (ADLs).
• Support physical, respiratory, and cardiopulmonary therapies. Provide feedback to RN and report changes in patient status.
• Perform blood glucose tests, weights, vital signs, I&O, specimen collections, and Foley care.
• Complete at least four additional tasks: phlebotomy, 12-lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.
• Report equipment malfunctions. Communicate effectively with other departments.
• Maintain professional and respectful relationships. Respond to call lights and telephones.
• Pass meal trays and transport patients. Receive and act on feedback. Identify learning needs and improve skills.
• Participate in self-review. Instruct patients and families under RN direction.
• Apply, monitor, and remove patient restraints as per protocol.
• Communicate clearly with the healthcare team. Understand cultural diversity and workplace safety.
• Develop productive working relationships. Adhere to patient care and hospital policies.
• Comply with safety procedures and standard precautions.
• Suggest and support departmental changes. Assume responsibility for assignments.
• Support department projects and quality initiatives.
• Document in medical records. Perform clerical functions as needed.
• Achieve competency in advanced skills: phlebotomy, IV removal, Foley catheter removal, basic arrhythmia, 12-lead EKG, NG tube clamping/removal.

Qualifications

• High school diploma or equivalent.
• Must also have either:
• 1 year of general healthcare experience, OR
• 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion, OR
• Enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR
• Completion of a bachelor's degree in a health sciences field.
• Successful completion of UPMC patient care technician class. Successful completion of basic information system training.
• Microcomputer experience preferred. Ability to effectively communicate both orally and in writing.
• Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
• Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• ACLS preferred.

UPMC is an Equal Opportunity Employer/Disability/Veteran