Patient Care Technician (Contract)

Accelerated Clinical Trials; Snellville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hands-on experience

Professional development

Meaningful work

Job summary

Accelerated Clinical Trials in Georgia seeks a Patient Care Technician (Contract) to support participants in clinical trials. This role focuses on advocating for clients, addressing psychosocial needs, and helping with retention in research within an inpatient or clinic setting.

You will perform discharge planning, coordinate appointments, assist with transportation, and help with daily living activities, contributing to meaningful scientific discovery and patient care.

Qualifications

• Phlebotomy experience is required.
• Demonstrate effective writing and speaking skills.
• Strong teamwork and decision-making abilities.
• Ability to resolve conflicts and cope with crisis situations.
• Maintain professionalism with clients and staff.
• Must multitask with meticulous attention to detail and be flexible.

Responsibilities

• Assess the current psychosocial needs of research participants and identify their case management needs.
• When necessary, help clients with discharge planning.
• Establish objectives to be achieved with participants during inpatient stay and rank their needs.
• Assist with completing Discharge Summaries, ensuring accuracy and informing treatment providers and caregivers.
• Arrange discharge transportation and off-unit appointments, update calendars with relevant information.
• Assist clients with other needs (ADLs, housing, probation, etc.).
• Assume other duties and responsibilities as assigned.

Skills

Phlebotomy

Teamwork

Decision making

Conflict resolution

Professionalism

Multitasking

Communication

Job description

Job Title: Patient Care Technician (Contract)

Job Status: Full-time

Department: Clinical Research / Research Administration

Reports To: Clinical Research Manager

Job Summary

This is a position within the context of clinical research for individuals participating in clinical trials. The Patient Care Technician advocates for clients, ensuring that their psychosocial needs are addressed, and participates in clinical trials to assist with client retention in research.

Key Responsibilities

Assess the current psychosocial needs of research participants and identify their case management needs.

When necessary, help clients with discharge planning.

Establish important objectives to be achieved with the research participants during their inpatient stay by collaborating with each client to determine and rank their needs and providing assistance when necessary.

Assist with completing Discharge Summaries for clients discharging from the Clinical Research Inpatient Unit. Ensuring that all information, medications, and follow-up appointments are accurate, and informing treatment providers, caregivers, family members, and referral sources of discharge.

Assist with arranging for discharge transportation, off-unit appointments (such as visits to the SSI office or housing interviews), doctor's appointments, and ensuring that all calendars are updated with the relevant information.

While on the unit, helping clients with various other needs (such as paying bills, rent, and checking in with probation officers, purchasing items to maintain ADLs, obtaining clothes from shelters, etc.)

Assumes other duties and responsibilities as assigned.

Qualifications

Demonstrate effective writing and speaking skills.

Phlebotomy experience (Required)

Ability to exhibit strong teamwork and decision-making abilities.

Ability to effectively resolve conflict and cope with crisis situations.

Ability to maintain professionalism with clients and staff.

Ability to multitask, have meticulous attention to detail, strong organizational and interpersonal skills, ability to demonstrate knowledge and skill in techniques of good clinical judgment, be a team player, and be willing to work a flexible schedule.

Work Conditions

Mostly an indoor Clinic environment.

Walking, standing, typing, and sitting are all necessary physical activities.

Occasionally lifting up to 20 pounds while in a lightly active position.

Reporting to work, as scheduled, is extremely essential

What We Offer

Hands-on experience in clinical research and patient interaction

Opportunities for professional development

Meaningful work that supports patient care and scientific discovery