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UPMC Northwest Hospital
Seneca, PA
Patient Care Technician (PCT)
Unit: Telemetry
Shift: Primarily 2p-10p (mix of 8 & 12 hr shifts)
Status: Full Time (typically 36 hours/week)
Responsibilities:
Direct Patient Care:
- Assist patients with activities of daily living (bathing, feeding, toileting, ambulating, repositioning, and transporting).
- Support patients during procedures and therapies, including physical, respiratory, and cardiopulmonary treatments.
- Provide instruction to patients and families as directed by the RN.
- Apply, monitor, and remove patient restraints in accordance with physician orders and hospital protocol.
Clinical Support:- Perform core nursing assistant duties, including:
- Blood glucose monitoring
- Vital signs
- Weight measurements
- Intake and output tracking
- Specimen collection
- Foley catheter care
- Telemetry monitor application/reapplication
- Perform at least four of the following additional skills as required:
- Phlebotomy/venipuncture
- 12-lead EKG
- Simple dressings
- Foley catheter removal
- Point-of-care testing
- Bladder scanning
- Straight catheterization
- Peripheral IV catheter removal
Communication & Teamwork:
- Effectively communicate with all members of the healthcare team.
- Establish respectful and professional relationships with patients, families, and colleagues.
- Respond to call lights and telephones, deliver meal trays, and assist with intra-hospital patient transport ("ticket to ride").
Professional Development:
- Actively seek and respond to feedback and direction.
- Identify personal learning needs and work with the unit director to address them.
- Participate in self-reviews and ongoing training to enhance skills and performance.
Safety & Compliance:
- Adhere to all hospital policies and safety protocols, including standard precautions.
- Report equipment malfunctions promptly to the appropriate department.
- Support department-based projects, process improvements, and quality initiatives.
- Maintain accountability for patient safety, cultural competency, and workplace professionalism.
Documentation:
- Document patient care activities and observations accurately in the medical record.
- Perform clerical duties as needed to support unit operations.
- Ensure medication access is limited to transporting medication to a licensed nurse only.
- High school diploma or GED required
- One of the following also required:
- 1 year of general healthcare experience
- 6 months as a UPMC Nursing Assistant/CNA with PCT competency (achieved within 120 days)
- Enrollment in a PT/OT/PA or related program with one completed clinical rotation
- Bachelor’s degree in a health sciences field
Licensure, Certifications & Clearances:
- BLS or CPR required within 30 days of hire (AHA standards, including didactic and skills component)
- ACLS certification preferred
UPMC is an Equal Opportunity Employer/Disability/VeteranSeniority level
Seniority level
Not Applicable
Employment type
Job function
Job function
OtherIndustries
Hospitals and Health Care
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