Patient Care Tech - Pulmonary Medicine Center (1.0 Days)

Mercy Medical Center; Cedar Rapids (IA); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Mercy Medical Center in Cedar Rapids, IA is seeking a Patient Care Technician to support licensed nurses and deliver safe, patients-focused care. The role involves accurate handoff communication, real-time documentation, privacy protection, and efficient task management in a Pulmonary Medicine Center setting.

The candidate should have a High School diploma or equivalent, CNA or Health Support Professional training, and preferably some nursing pathway study.

Qualifications

• Must have strong customer service and communication skills.
• Experience with patient/family communication during handoffs.
• Ability to maintain patient privacy and professional boundaries.

Responsabilités

• Communicate accurate information to patients, families, and coworkers at handoffs.
• Provide safe patient care under supervision of licensed nurse.
• Observe and report changes in patient condition to licensed nurse.
• Document patient care in real time and maintain room cleanliness.
• Prioritize tasks and support department operations.

Connaissances

Customer service

Communication

Phone etiquette

Formation

High School diploma or equivalent

CNA or Health Support Professional program

Bachelor’s program (in progress)

Description du poste

Work ShiftMonday-Friday, 0600-2:30pm. No weekends, every other holiday.Work ShiftDayScheduled Weekly Hours40SummaryThis position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.Job DescriptionJob DutiesEnsure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcomeProvide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by departmentObserve and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant othersDemonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriersMaintains accurate and real time documentation of patient care providedAssures patient privacy by knocking on doors, closing curtains and protecting patient informationResponds within scope of practice to emergencies and life-threatening conditionsDemonstrates support for changes in practice designed to improve performance.Organize and prioritize daily work, taking into account the needs of patients, families and other health care workersMaintain cleanliness and organization of patient rooms and department work areasAssist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performanceAbility to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.Department Specific DutiesPulmonary Medicine Center:Assist with turning patients, skin and fall risk assessments and interventionsAnswer phones, make follow-up appointments for discharging patientsAmbulate patients with the use of a gait beltKnowledge, Skills and AbilitiesRole Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquetteCreates a welcoming environment for all healthcare team members.Demonstrates the ability to provide safe and effective patient careMust have the ability to remain focused in stressful situations and perform multiple tasks quickly.Professional ExperiencePrevious Patient Care Tech or Certified Nursing Assistant experience preferredEducationHigh School diploma or equivalent preferredIn addition, ONE of the following is preferred:completion of a Certified Nurse Assistant (CNA) or Health Support Professional programa minimum of 2 years in a baccalaureate programone year in an Associate's Degree in Nursing programcomparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional programLicensure, Certification, RegistrationCurrent certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.Physical RequirementsHeavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequentlyPay Rate TypeHourlyMercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.