Patient Care Team Lead

Acadia Healthcare; Springdale (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

Acadia Healthcare is seeking a patient support supervisor to direct and coordinate the activities of a patient support team within our facility. The role includes guiding staff, ensuring compassionate care, and coordinating admissions and discharges to promote patient welfare and recovery.

The position requires a high school diploma or equivalent, plus 2+ years in patient support and 1+ year of lead or supervisory experience.

Qualifications

• Two or more years' experience with the population of the facility in a patient support role.
• One or more years' experience as a lead or previous supervisory experience.

Responsibilities

• Direct, supervise and coordinate the activities of a patient support team.
• Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Assist patients with their daily living activities and administer basic health care or treatments.
• Participate in therapeutic or recreational group.
• Oversee admitting and discharging.
• Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
• Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
• Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
• Lead or co-ordinate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
• May provide transportation for patients as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Education

High School diploma or equivalent

Associate's or Bachelor's degree in human service field

Job description

Acadia Healthcare is seeking a patient support supervisor to direct and coordinate the activities of a patient support team within our facility. The role includes guiding staff, ensuring compassionate care, and coordinating admissions and discharges to promote patient welfare and recovery.

The position requires a high school diploma or equivalent, plus 2+ years in patient support and 1+ year of lead or supervisory experience.