Patient Care Supervisor

Desert Radiology Solutions, LLC; Las Vegas (NV); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) with employer offerings

Paid time off and paid holidays

Incentive and productivity programs

Family planning and telehealthBenefits

Job summary

Desert Radiology is seeking a Scheduling Coordinator in the Las Vegas area. This role focuses on monitoring call volumes, updating procedures, and training new staff within a outpatient imaging setting.

Join a Radiology Partners practice with a strong local presence and opportunities for professional growth, competitive pay, and a comprehensive rewards package in a supportive, team-first culture.

Qualifications

• High school diploma or equivalent required; associates degree may be required.
• Two to four years of training and/or QA in healthcare or call center setting; other combinations considered.
• Solid knowledge of medical terminology, CPT, ICD coding, medical insurance and authorizations may be required.
• Experience with scheduling and/or medical billing applications preferred; good understanding of ICD coding preferred.

Responsibilities

• Monitor incoming call volumes and assigned team busy codes; communicate updates on new procedures to assigned team; contribute to development of new department procedures; coordinate training to new employees and refresher trainings to current employees on assigned team
• Review modality schedules and manipulate as needed (closing blocks); communicate departmental issues to the CCM; provide support and assistance to the CCM
• Maintain and update Scheduling resources
• Participate and conduct interviews for potential Scheduling candidates
• Provide support and assistance to assigned team (answering questions, handling irate patients)

Education

High school diploma or equivalent

Associates degree or equivalent

Healthcare or call center experience

Medical terminology knowledge

Job description

JOIN DESERT RADIOLOGY (a Radiology Partners practice): Make a meaningful local impact in the Greater Las Vegas area.

At Desert Radiology, we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners, we combine a strong local presence across Las Vegas with the strength of a leading national radiology organization creating an environment where radiology professionals can thrive, grow, and build meaningful, sustainable careers while delivering exceptional outpatient imaging.

ABOUT DESERT RADIOLOGY & RADIOLOGY PARTNERS, INC.

Founded in 1966, Desert Radiology has grown into one of Southern Nevada’s leading imaging providers, delivering trusted, community-focused care for over 60 years. As the official imaging partner of the Las Vegas Aces and the provider of choice for professional teams including the Vegas Golden Knights and Las Vegas Raiders, we are deeply rooted in the local community and proud to support a wide range of nonprofit organizations across the region.

Since joining Radiology Partners in 2019, Desert Radiology has blended compassionate local care with national-scale support bringing together advanced technology, AI-enhanced capabilities, and a network of hundreds of board-certified radiologists committed to innovation, quality, and exceptional patient care.

Together, Radiology Partners and Desert Radiology are redefining how imaging supports patients, referring providers, and the clinicians who deliver exceptional care. When you join Desert Radiology, you’ll be backed by Radiology Partners (RP) a nationally recognized organization that prioritizes clinical excellence and a people - first culture.

WHY JOIN US:

• Competitive compensation and a comprehensive total rewards package
• True work-life balance in an outpatient setting
• Strong community presence across the Las Vegas region
• Leadership in AI tools and advanced imaging technology
• Opportunities for professional development and career growth
• A collaborative, supportive, team-first culture grounded in safety and trust
• Radiology Partners has been Certified Great Place to Work for five consecutive years, reflecting the experiences of team members across our practices nationwide.

Position Summary

• Monitor incoming call volumes and assigned team busy codes; Communicate updates on new procedures to assigned team; Contribute to the development of new department procedures; Coordinate training to new employees and refresher trainings to current employees on assigned team
• Review modality schedules and manipulate as needed ( closing blocks ); Communicate any departmental issues to the CCM (potential or current); Provide support and assistance to the CCM
• Maintain and update Scheduling resources.
• Participate and conduct interviews for potential Scheduling candidates
• Provide support and assistance to assigned Team (answering questions, handling irate patients)

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE :

• High school diploma or equivalent. Associates degree or equivalent combination of education and experience may be required .
• Two to four years of training and/or quality assurance in a healthcare or call center setting required may be required . Other combinations of education and experience would be considered.
• Solid knowledge of medical terminology, CPT, ICD coding, medical insurance and authorizations may be required .
• Experience with scheduling and/or medical billing applications preferred, Good understanding of ICD coding preferred

Th is salary position is $ 47,500 . Final determinations may vary based on several factors including but not limited to education, work experience, certifications,geographic locationetc. Final compensation is determined based on education, experience, certifications, and geographic factors.

In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• Family planning and telehealth benefits (All benefits subject to eligibility requirements .)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice:When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in " @radpartners.com ." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email [e-mail] to notify our team.

At RP, our subspecialties work together across our vast network to enhance patient care.