Patient Care Specialist (Primary Care)

Compass Health Network; Wentzville (MO); Sur place; USD 24 000 - 34 000; Plein temps

Résumé du poste

Compass Health Network in Wentzville, MO is seeking a Patient Care Specialist in our Primary Care team. The role supports patients, coordinates referrals, assists with patient assistance programs, and ensures correct care timelines.

This full-time, Monday–Friday position emphasizes compassion, meticulous record-keeping in electronic health records, and collaboration across departments to connect patients to community resources.

Qualifications

• High School or GED required.
• Associate’s or Bachelor’s in nursing preferred.
• Two years of medical office experience required.

Responsabilités

• Coordinate referrals, pre-authorizations, and appointments for diagnostic services and specialty care.
• Support patients in enrolling in Patient Assistance Programs for medication access.
• Track and manage referrals, test results, and documentation within electronic health records.
• Communicate test results to patients under provider direction.
• Collaborate across departments to ensure integrated and culturally competent care.
• Help connect patients to community resources outside of standard primary care.

Formation

High School/GED

Associate’s/Bachelor’s in nursing

Outils

Microsoft Office Suite

Description du poste

Patient Care Specialist (Primary Care)

Department: Primary Care

Employment Type: Full Time

Location: Wentzville - 1032 Crosswinds Court

Compensation: $20.98 / hour

Description

Be the Connection That Helps Patients Access the Care They Deserve.
Schedule: Monday - Friday, 40 hours weekly.

As a Patient Care Specialist in our primary care team, you’ll be at the heart of our mission to Inspire Hope. Promote Wellness. You’ll support patients—especially those with no or limited insurance—by coordinating referrals, managing assistance programs, and ensuring they get the right care at the right time. This full-time, Monday–Friday role is perfect for someone who thrives on helping others navigate the healthcare system with compassion and clarity.

This is a great opportunity for someone who:

• Finds fulfillment in supporting underserved or uninsured individuals
• Enjoys being a vital link between patients and their care teams
• Is detail-oriented, organized, and energized by fast-paced clinic environments
• Wants to contribute meaningfully to a mission-driven nonprofit in rural healthcare

Key Responsibilities

• Coordinate referrals, pre-authorizations, and appointments for diagnostic services and specialty care
• Support patients in enrolling in Patient Assistance Programs for medication access
• Track and manage referrals, test results, and documentation within electronic health records
• Communicate test results to patients under provider direction
• Collaborate across departments to ensure integrated and culturally competent care
• Help connect patients to community resources outside of standard primary care

Requirements, Skills, Knowledge and Expertise

• High School/GED required
• Associate’s/Bachelor’s in nursing preferred

WORK EXPERIENCE

• At least two (2) years of equivalent work experience required if an associate degree or medical assistant certification is not obtained
• At least two (2) years medical office experience required
• Social work and behavioral health knowledge experience preferred
• Knowledge of Microsoft Office Suite required
• Ability to maintain confidentiality required