Medical Services Supervisor Primary Care

Jobtome; Arkansas; Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Jobtome is seeking a Medical Services Supervisor in Arkansas to lead a high-performing care team while remaining hands-on with patient care. The role involves supervising Medical Assistants, Patient Care Specialists, Medical Schedulers, and Clinic Nursing staff, and stepping into direct patient care as needed.

The position emphasizes improving processes, strengthening service delivery, and supporting accessible, high-quality care in a mission-driven environment.

Formación

• Nursing leadership and supervision experience preferred.
• Ability to oversee multiple clinical support roles.
• Strong communication and collaboration with care teams.
• Knowledge of clinical workflows and regulatory standards.

Responsabilidades

• Supervise and support clinical support staff, including scheduling, performance management, and professional development
• Maintain smooth daily clinic operations, ensuring quality, efficiency, and excellent patient experience
• Provide direct patient care as needed, including clinical support and patient education
• Oversee clinical workflows such as scheduling, triage, prior authorizations, and follow-up coordination
• Ensure compliance with regulatory, licensing, and accreditation standards (HRSA, NCQA, CARF, etc.)
• Manage lab operations, medication storage, vaccines, and supply inventory in alignment with safety standards
• Collaborate with leadership on program operations, budgeting, and process improvement initiatives
• Lead and participate in quality improvement efforts, including team meetings and performance initiatives
• Support recruitment, onboarding, and training of clinical support staff
• Promote a culture of compassionate, culturally responsive, and patient-centered care

Conocimientos

Leadership

Clinical supervision

Patient education

Educación

Practical Nursing Certificate

Associates/Bachelor’s degree in nursing

LPN license in Missouri

Descripción del empleo

Lead with purpose—guide a high-performing care team while staying connected to meaningful patient care. Full-time, benefit eligible position. Monday - Friday 7:30am-4:30pm. The Medical Services Supervisor provides day-to-day leadership and coordination of primary care clinical support services, ensuring efficient operations and high-quality patient care. This role oversees Medical Assistants, Patient Care Specialists, Medical Schedulers, and Clinic Nursing staff, while also stepping into direct patient care as needed. In partnership with Primary Care leadership, this position also leads key projects that strengthen service delivery and support positive health outcomes across the communities we serve. This is a great opportunity for someone who enjoys balancing leadership with hands-on clinical work and is passionate about building strong teams, improving processes, and supporting accessible, high-quality care in a mission-driven environment.

Key Responsibilities

• Supervise and support clinical support staff, including scheduling, performance management, and professional development
• Maintain smooth daily clinic operations, ensuring quality, efficiency, and excellent patient experience
• Provide direct patient care as needed, including clinical support and patient education
• Oversee clinical workflows such as scheduling, triage, prior authorizations, and follow-up coordination
• Ensure compliance with regulatory, licensing, and accreditation standards (HRSA, NCQA, CARF, etc.)
• Manage lab operations, medication storage, vaccines, and supply inventory in alignment with safety standards
• Collaborate with leadership on program operations, budgeting, and process improvement initiatives
• Lead and participate in quality improvement efforts, including team meetings and performance initiatives
• Support recruitment, onboarding, and training of clinical support staff
• Promote a culture of compassionate, culturally responsive, and patient-centered care

Requirements, Skills, Knowledge and Expertise

• Practical Nursing Certificate required
• Associates/Bachelor’s degree in nursing preferred
• At least two (2) years’ experience preferred
• LPN with experience in supervision, care management or equivalent considered with approval from Vice President of Primary Care Operations
• Working Knowledge of medical terminology, procedures, and equipment required
• LPN license in Missouri required

You’ll be a great fit for this role if you:

• Thrive in a leadership role while still enjoying hands-on clinical work
• Bring a collaborative, team-first mindset and enjoy mentoring others
• Are highly organized and able to manage multiple priorities in a fast-paced setting
• Have a strong understanding of clinical operations, compliance, and quality standards
• Communicate clearly and effectively with both staff and patients
• Are passionate about improving access to care and supporting the health and well-being of underserved communities