Patient Care Specialist — Clinical Support & Vitals

massgeneralbrigham; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a role that supports healthcare teams by assisting with both clinical and non-clinical patient services under provider direction. Responsibilities include taking vital signs, documenting information, scheduling, and managing patient flow, with collaboration across physicians, nurse practitioners, and nursing staff.

The position involves direct patient interaction to ensure comfort and address concerns, and requires strong knowledge of medical terminology and

Qualifications

• High School Diploma or Equivalent required.
• BLS, CMA or EMT credentials preferred.
• Experience in healthcare setting is beneficial.

Responsibilities

• Interview patients to obtain medical information and measure vital signs.
• Show patients to examination rooms and prepare equipment.
• Record medical history and test results in medical records.
• Perform general office duties and act as liaison with other departments.
• Collect specimens and prepare them for testing.
• Prepare treatment rooms and stock supplies.
• Sterilize instruments and dispose of contaminated materials.

Skills

Vital signs

Patient interaction

Electronic Health Records

Medical terminology

Time management

Communication skills

Privacy & confidentiality

Education

High School Diploma or Equivalent

Tools

EHR systems

Medical office software

Job description

Mass General Brigham is seeking a role that supports healthcare teams by assisting with both clinical and non-clinical patient services under provider direction. Responsibilities include taking vital signs, documenting information, scheduling, and managing patient flow, with collaboration across physicians, nurse practitioners, and nursing staff.

The position involves direct patient interaction to ensure comfort and address concerns, and requires strong knowledge of medical terminology and