Patient Care Secretary

VITAS Healthcare; Newark (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Secretary to support a dynamic team in delivering exceptional patient care. In this role, you will manage clerical tasks, maintain patient records, and facilitate communication between patients and healthcare professionals. Your strong communication skills and ability to multitask will be essential in ensuring smooth operations within the team. This full-time position offers a chance to contribute meaningfully to end-of-life care, emphasizing professionalism and compassion. Join a company that values your growth and offers competitive benefits, including health insurance and a 401(k) plan.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Legal Insurance

Qualifications

• 3 years of prior work experience preferred.
• Excellent communication and typing skills are essential.

Responsibilities

• Supports Team Manager with patient care clerical procedures.
• Maintains patient charts and schedules for team members.
• Orders supplies and handles routine correspondence.

Skills

Typing Skills

Communication Skills

Computer Literacy

Telephone Skills

Multitasking

Education

High School Graduate or Equivalent

Job description

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Job Description

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.

1. Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
2. Takes and keeps daily schedule for all team members.
3. Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
4. Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
5. Provides back-up documentation to Billing Department routinely and as requested.
6. Orders D.M.E. and maintains record of dates ordered and picked-up.
7. Enters patient care and volunteer data into Vx and event tracking.
8. Communicates with staff and outside agencies as directed by Team Manager.
9. When the program utilizes part-time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
10. Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
11. Does routine correspondence for Team Manager and other members of the team.
12. Sorts and processes all patient care mail jointly with other patient care secretaries.
13. Maintains A.D.T. and checks census daily for accuracy.
14. In programs with more than one patient care secretary, they will cover for each other during lunch, team meetings, and other short absences.
15. Handles other tasks as assigned by the Team Manager.

Qualifications

• Three years prior work experience preferred.
• Good typing skills.
• Computer literate.
• Able to handle multiple tasks.
• Excellent communication skills.
• Good telephone skills.

Education

• High school graduate or equivalent required.

Special Instructions to Candidates

• EOE/AA M/F/D/V

About Us

VITAS Healthcare is the nation’s leading provider of end-of-life care, supporting your growth and emphasizing professionalism, collaboration, and compassion. Join us to make a difference in the lives of others.

Benefits Include

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• Life insurance
• 401(k) plan with company match
• Cancer and critical illness benefits
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care