Patient Care Secretary

Valor Hospice; Fort Worth (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Valor Hospice in Fort Worth, TX is seeking a dedicated clerical professional to facilitate the communications functions of the business office and provide clerical support including admission and orientation packets.

The role requires strong computer skills, excellent phone etiquette, and the ability to handle confidential information while delivering compassionate service to patients, families, physicians, and community partners.

Qualifications

• High school diploma required; college preferred.
• At least 1 year of general office experience.
• Excellent computer, typing, and data-entry abilities.

Responsibilities

• Facilitates the communications system, including mail, pagers, phone system, and messages.
• Prepares admission, orientation, and new hire packets; orders office supplies; typing and filing.
• Manages a multi-line phone system and understands its features.
• Promotes the Hospice philosophy and provides courteous service to patients, families, physicians and community partners.
• Provides computer support and data entry.
• Maintains confidentiality and communicates effectively with patients and staff.
• Performs other duties as required.

Skills

Computer skills

Interpersonal skills

Organizational skills

Medical terminology

Phone skills

Education

High School Diploma

Job description

Job Details

Job Location: FORT WORTH, TX 76104, Position Type: Full Time, Primary responsibility is to facilitate the communications functions of the business office and provide clerical support.

Essential Functions

• Facilitates the communications system which may include: mail distribution, pagers, phone system, memos, answers incoming calls, documents, and disseminates appropriate messages.
• Provides clerical support which may include preparation of admission, orientation, and new hire packets; monitoring and ordering office supplies and forms; typing, special projects, filing, and copying.
• Competently handle multi-line phone system. Demonstrates understanding of system features.
• Promotes the Hospice philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies. Uses effective customer service skills when directing calls and assisting others.
• Provides computer support and data entry.
• Promotes effective communication to patient, families, team members, and other health care professionals, and maintains confidentiality.
• Performs other duties as required.

Qualifications

• Education: High School Graduate (College preferred).

Experience

• One (1) year general office experience.

Skills

• Excellent computer skills required; excellent interpersonal and organizational skills. Knowledge of medical terminology preferred. Excellent phone skills.

Transportation

• Reliable transportation and valid auto liability insurance.