Hospice Patient Care Secretary

Trinity Hospice 1 LLC; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kids for the Future in Chesapeake, VA, seeks a Patient Care Secretary to support the hospice office with clerical tasks and ensure smooth daily operations.

You will organize patient files, manage signatures, prepare for IDG meetings, handle discharge records, coordinate DME orders, and maintain confidentiality while communicating with patients, families, and health care professionals.

Qualifications

• One year of general office experience is required.
• Strong computer skills preferred (Google Suite).
• Excellent interpersonal and organizational skills with knowledge of medical terminology preferred.
• Reliable transportation and valid auto liability insurance.

Responsibilities

• Organizes, sorts, and maintains patient files in a timely manner.
• Maintains log of documentation needing physician signatures and ensures those documents are signed and filed/uploaded promptly.
• Prepares for IDG meetings by opening IDGs and gathering documentation needing medical director signatures.
• Requests medical records for discharge, hospital stays, transfers, or as directed by leadership.
• Orders DME as requested by the RN Case Manager and coordinates pickup after discharge.
• Submits medical examiner forms to the medical examiner's office for deceased patients.
• Notifies PCP of death via timely fax notification form submission.
• Prints reports from patient charts for various departments as requested.
• Provides clerical support for admissions, orientation, and new hire packets; handles typing and filing.
• Maintains confidentiality and communicates effectively with patients, families, and health care professionals.

Skills

Interpersonal skills

Organizational skills

Medical terminology knowledge

Education

High school diploma

College degree preferred

Tools

Google Suite

Job description

• Location 1,Chesapeake, VA, 23320,United States
• Employee Type FT Non-Exempt

Primary Focus of the Patient Care Secretary Role:

To support the office in all things clerical to ensure our hospice office is running smoothly.

A Day in the Life:

• Organizes, sorts, and maintains documentation in patient’s files in a timely manner
• Maintains log of patient documentation needing physician signature and ensures those documents are signed by the appropriate physician and filed/uploaded in patient’s files in a timely manner
• Prepares for IDG meetings by doing the following: 1. Ensures all IDGs are open 2. Gathers and presents all documentation needing medical director signature 3. Runs IDG reports and ensures all IDGs have been completed and ready to review and sign during IDG
• Request medical records for patients upon discharge of GIP/hospital stays, respite stays, transfers, and as directed by the Director of Nursing and/or Patient Care Manager
• Orders DME as requested by the RN Case Manager and/or Patient Care Manager and submits for DME pick up upon patient discharge
• Submits medical examiner form to medical examiner office upon patient’s death
• Notifies patient’s PCP of death via faxing the notification of death form in timely manner
• Prints out reports from the patient’s chart for various departments as requested
• Provides clerical support which may include preparation of admission, orientation and new hire packets; typing, special projects, filing, coping and creating binders for all nursing facility admits, to include all required documents
• Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.

Background and Education:

High School Graduate with a college degree preferred

• One year of general office experience is required.
• Strong computer skills preferred (in the Google Suite of products)
• Excellent interpersonal and organizational skills with knowledge of medical terminology preferred.
• Reliable transportation and valid auto liability insurance.
• 7 paid holidays annually, plus a paid day off for your birthday
• Comprehensive benefits package with a variety of insurance plan options
• 401(k) retirement plan with company matching contributions
• Support for continuing education and professional development credits
• Additional employee benefits and wellness programs