Patient Care & Scheduling Specialist (PRN)

Lourdes Health; Pasco (WA); On-site; USD 36,000 - 50,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off (PTO)

401(k) retirement plan

Tuition assistance

Job summary

Lourdes Health in Pasco, WA, seeks a Customer Service Specialist (UNION POSITION) to support busy clinic operations. You’ll handle reception, scheduling, referrals, and patient registration with a warm, professional demeanor for patients, families, and colleagues.

We prefer at least a High School education and two years of hospital or clinic experience. The role offers PRN hours, competitive wage, and a comprehensive benefits package including medical, dental, vision, PTO, and retirement plan

Qualifications

• High School education and/or training preferred.
• Two (2) years Hospital or Clinic experience preferred.

Responsibilities

• Register daily patients/clients.
• Schedule patient appointments.
• Perform medical records functions.
• Process daily referrals.
• Provide exceptional customer service for guests; patients, families, customers and colleagues.
• Exhibit organizational and time management skills.
• Maintain current knowledge of the needs, functions and operations of office equipment and other systems.
• Demonstrate willingness to cover for other staff when necessary.
• Willingly perform other related duties as assigned or requested

Skills

Interpersonal skills

Customer service

Education

High School education

Hospital/Clinic experience

Job description

Lourdes Health in Pasco, WA, seeks a Customer Service Specialist (UNION POSITION) to support busy clinic operations. You’ll handle reception, scheduling, referrals, and patient registration with a warm, professional demeanor for patients, families, and colleagues.

We prefer at least a High School education and two years of hospital or clinic experience. The role offers PRN hours, competitive wage, and a comprehensive benefits package including medical, dental, vision, PTO, and retirement plan