Patient Care Representative, Primary Care Shirlington

VHC Health; Arlington (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

VHC Health in Arlington, VA is seeking a Patient Care Representative for the Primary Care Shirlington location to greet and register patients, answer and route calls, coordinate insurance verifications and preauthorizations, and handle payments.

The role requires a high school diploma (college degree preferred) and 2 years of office/healthcare experience. You will maintain medical records and support physicians and staff in delivering efficient care.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• 2+ years in office/clerical or healthcare/primary care office experience.

Responsibilities

• Greet and register patients in a friendly, professional manner.
• Answer, route and manage telephone calls and messages.
• Coordinate insurance verifications and preauthorizations.
• Take payments and complete daily batching.
• Maintain medical records and prepare charts for sessions.
• Assist physicians, Practice Manager and clinical staff as needed.

Skills

Patient intake

Phone etiquette

Medical records

Payment processing

Team support

Education

High school diploma or equivalent

College Degree Preferred

Job description

Position Title

Patient Care Representative, Primary Care Shirlington

Job Description

Purpose & Scope:

Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Education:

High school diploma or equivalent is required.

College Degree Preferred.

Experience:

Two Years Office/Clerical Experience Required, or,

Two Years Healthcare/Medical - Primary Care/Office Experience Required

Certification/Licensure:

None.

Additional Job Description

• At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.
• In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.

VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions. The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.

VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

VHC Health maintains a drug‑free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.