Lead Patient Care Representative, Primary Care McLean

VHC Health; McLean (VA); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

VHC Health's Lead Patient Care Representative in McLean joins a busy primary care clinic. You welcome patients, register them, and coordinate initial visits with courtesy and efficiency.

You will answer calls, route messages, verify insurance, handle preauthorizations, and assist physicians and staff. Strong organizational and communication skills are essential in this role.

Qualifications

• Two years of office/clerical or healthcare experience preferred.
• Experience in a primary care setting is a plus.
• Strong communication and organizational skills.

Responsabilités

• Schedules, greets, and registers patients in a friendly, professional manner.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance to physicians and clinical staff.

Connaissances

Customer service

Scheduling

Phone etiquette

Records management

Formation

Associate degree preferred

Description du poste

Lead Patient Care Representative, Primary Care McLean

Job Description

Purpose & Scope:

Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Education:

An associate degree is preferred.

Experience:

Two years of office/clerical or healthcare/medical - primary care/office experience is preferred.

Certification/Licensure:

None.

Additional Job Description

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.

In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families. VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate— is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions. The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.

VHC Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.

VHC Health maintains a drug-free workplace.