Patient Care Representative, Cardiac Cath Lab

VHC Health; Arlington (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

VHC Health is seeking a Patient Care Representative for the Cardiac Cath Lab to warmly greet and register patients, schedule and route calls, and coordinate insurance verifications. The role supports medical imaging workflows and leverages Epic for charting and order placement.

Responsibilities include maintaining patient records, preparing documents for imaging, and assisting physicians and staff to ensure smooth patient throughput in a fast-paced environment.

Qualifications

• Greets, schedules, registers patients in a friendly, courteous, and professional manner.
• Coordinates insurance verifications and pre-authorizations.
• Maintains medical records and prepares charts for all Medical Imaging modalities.
• Has working knowledge of Epic.

Responsibilities

• Greets, schedules, meets, and registers patients.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and pre-authorizations.
• Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities.
• Accurately registers and effectively places orders for all Medical Imaging modalities.
• Monitors waiting area and communicates with clinical staff of patient readiness.
• Provides assistance to physicians, Department Managers, and clinical staff.

Skills

Customer service

Phone etiquette

Epic knowledge

Education

High School Diploma or Equivalent

College Degree Preferred

Tools

Epic

Job description

Position Title

Patient Care Representative, Cardiac Cath Lab

Job Description

Purpose & Scope:

Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.

Education:

High School Diploma or Equivalent Required

College Degree Preferred

Experience:

One Year Office/Clerical Experience Required

One Year Healthcare Field Required

Certification/Licensure:

None Required

Additional Job Description

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.