Patient Care Representative

Village Family Dental; Eastover (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

No Nights

No Weekends

PTO and holiday pay

Health, dental, vision, and life보험

Job summary

Village Family Dental is seeking a dedicated Patient Care Representative to join our team in Eastover, NC. This full-time, in-office role focuses on welcoming patients, coordinating information, and supporting care teams to ensure a smooth patient experience.

Requirements include a high school diploma or GED and experience with multi-line phones, insurance verification, and dental software. Bi-lingual candidates are a plus; generous PTO and holiday pay accompany competitive compensation.

Qualifications

• High school diploma or GED equivalent.
• Experience with multi-line phone system and high-volume calls.
• Familiar with dental technology, infection control and dental procedures.
• Experience with dental insurance and dental software is a PLUS.
• Bi-Lingual is a PLUS.
• Excellent time management and attention to detail.
• Extended periods of standing, sitting, and bending, with repetitive movements.

Responsibilities

• Greeting patients upon arrival and coordinating all necessary information for appointments.
• Creating new patient accounts and updating existing patient information.
• Monitor schedule flow to maximize patient experience.
• Verifying insurance eligibility for all patients.
• Scheduling follow-up plans according to provider’s recommendation.
• Open, close, and clean office as required.

Skills

Multi-line phone system experience

Time management

Attention to detail

Bi-lingual

Education

High school diploma or GED equivalent

Tools

Dental software

Dental technology

Job description

• Employee Type Non-Exempt

Description

Village Family Dental

Eastover, NC

Full-Time, In-Office

Are you looking for your forever home? Look no further! Village Family Dental is seeking a dedicated and enthusiastic Patient Care Representative to join our exceptional team.

Why Join Us?

• No Nights!Office hours: Monday-Thursday, 8 AM - 4 PM, and Friday, 8 AM - 2 PM.
• No Weekends!We put the "Family" in Family Time!
• Great Work-Life Balance! We offer PTO, sick leave, and holiday pay.

About Us

Village Family Dental is looking for a motivated Patient Care Representative to join our team. As a multi-specialty practice, we have provided our patients with quality care for 40 years, using the very latest in dental technology and techniques. We strive to improve the lives of our patients by establishing relationships built on trust, consistency, compassion, and education. Knowing that dental healthcare is essential, we proudly extend our services to underserved communities across the state. We believe in a collaborative and positive work culture, where employees are free to grow and thrive. Being a Village employee means more than filling a position. With multiple specialties and a wide range of opportunities, you can establish a fulfilling, long-term career in the competitive field of dentistry.

Position Summary

As a Patient Care Representative, you will play a pivotal role in delivering exceptional care to our patients. You will support our team of providers throughout all stages of patient care. Your duties will include:

• Greeting patients upon arrival and coordinating all necessary information pertaining to appointment.
• Creating new patient accounts and updating existing patient information.
• Monitor schedule flow to maximize patient experience.
• Verifying insurance eligibility for all patients.
• Scheduling patients follow up plan according to provider’s recommendation.
• Open, close, and clean office as required.
• Competitive compensation.
• Generous paid time off and holiday pay.
• Health, dental, vision, and life insurance.

Requirements

• High school diploma or GED equivalent
• Familiar with dental technology, infection control and dental procedures.
• Experience with multi-line phone system and high-volume call monitoring
• Experience with insurance and dental software is a PLUS!
• Exceptional time management and attention to detail.
• Bi-Lingual is a PLUS!
• Extended periods of standing, sitting, and bending, along with repetitive movements. Handling and manipulating tools, objects, and dental equipment.