Patient Care Programs Tech Support Specialist

Padmore Global Connections LLC; Town of Florida (NY); On-site; USD 28,000 - 41,000; Full time

Job summary

Padmore Global Connections LLC is seeking a Help Desk Specialist for the Florida Department of Health's Patient Care Programs. The role requires in-person work onsite under a contract engagement, delivering technical assistance and responsive customer service to program staff.

Three years of customer service, data entry, troubleshooting, and proficiency with Microsoft Office are required. The position emphasizes accurate data handling and user support in a healthcare context.

Qualifications

• Three years of customer service experience.
• Two years of clerical duties in data entry and troubleshooting.
• Three years of Microsoft Office proficiency.

Responsibilities

• Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs.
• Assist with data entry and clerical tasks related to the program.
• Support general help desk activities and documentation.

Skills

Customer service

Data entry

Troubleshooting

Tools

Microsoft Office

Job description

Padmore Global Connections LLC is seeking a Help Desk Specialist for the Florida Department of Health's Patient Care Programs. The role requires in-person work onsite under a contract engagement, delivering technical assistance and responsive customer service to program staff.

Three years of customer service, data entry, troubleshooting, and proficiency with Microsoft Office are required. The position emphasizes accurate data handling and user support in a healthcare context.