Health Programs Customer Support Specialist

STI; Tallahassee (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

STI is seeking a Customer Service Representative to support the Health Bureau of Communicable Diseases Patient Care Programs. You will handle technical assistance and customer inquiries in a healthcare context, ensuring accurate data entry and efficient resolution of issues.

The ideal candidate has multiple years of customer service, data entry, and Microsoft Office skills, with professional office experience to support daily administrative tasks.

Qualifications

• Three years of customer service experience.
• Two years of clerical duties in data entry and troubleshooting.
• Three years of Microsoft Office proficiency.
• Professional office experience.

Responsibilities

• Provide technical assistance and customer service for the Health Bureau of Communicable Diseases Patient Care Programs.

Skills

Customer service

Data entry

Troubleshooting

Office experience

Tools

Microsoft Office

Job description

STI is seeking a Customer Service Representative to support the Health Bureau of Communicable Diseases Patient Care Programs. You will handle technical assistance and customer inquiries in a healthcare context, ensuring accurate data entry and efficient resolution of issues.

The ideal candidate has multiple years of customer service, data entry, and Microsoft Office skills, with professional office experience to support daily administrative tasks.