Patient Care Programs Coordinator - Spine Clinic

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Vanderbilt Spine Center at Vanderbilt University Medical Center seeks an organized administrator to coordinate patient care programs and support families throughout episodes of care. This role ensures regulatory requirements are met, supports program growth, and serves as a key access point for patients, providers and staff across the Vanderbilt community.

The position operates Monday through Friday during daytime hours in a on-site setting, collaborating with a multidisciplinary team to improve

Qualifications

• Coordinating patient care programs and ensuring program goals are met.
• Regulatory compliance and accreditation standards related to patient care.
• Coordination between patients, families, providers and care teams.

Responsibilities

• Partners with clinical care staff to ensure regulatory requirements are met.
• Acts as a point of access for patients, referring providers and the Vanderbilt community.
• Develops short and long term goals to ensure programs' success.
• Provides support to market programs and streamline business models for growth.
• Establishes contact with patients and care providers to facilitate access to resources.

Skills

Program Management

Process Improvement

Financial Processes

Peer Leadership

Quality Management

Networking

Job description

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

Spine Admin Center

Job Summary:

Coordinates and supports individual patients and families throughout point of care program(s) to ensure program goals are effectively executed with some guidance. Assures coordination of diagnostic evaluations, treatments, surgeries and follow-up appointments throughout the course of care/episode for a specific patient population.

Position Hours

Monday - Friday Days

Department Summary

Vanderbilt Spine Center is a nationally recognized destination for comprehensive spine care, offering innovative surgical and non-surgical treatments for back, neck, and nerve-related conditions. Our multidisciplinary team of specialists, including neurosurgeons, orthopaedic surgeons, physiatrists, pain management experts, physical therapists, and oncologists, collaborates to develop personalized treatment plans tailored to each patient's needs. We care for a wide range of spine conditions, including herniated discs, sciatica, degenerative disc disease, compression fractures, myelopathy, metastatic spine disease, and other causes of back and neck pain. Known for excellence in patient outcomes and experience, the Vanderbilt Spine Center combines advanced minimally invasive techniques, leading-edge therapies, and compassionate, team-based care to help patients reduce pain, restore function, and improve quality of life.

KEY RESPONSIBILITIES

• Partners with clinical care staff and providers to ensure all regulatory requirements are met to maintain patient care needs, program guidelines and/or required accreditation standards.
• Acts as a point of access for patients, referring providers and the Vanderbilt community.
• Develops both short and long term goals to ensure programs' success.
• Provides support to patient care team to market programs and streamline business models to allow for appropriate growth.
• Establishes contact with existing, newly diagnosed, potential, or referred patients by facilitating access to providers, educational materials and communication with care providers.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Program Management (Intermediate): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.
• Process Improvement (Novice): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• Financial Processes (Novice): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Peer Leadership (Novice): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
• Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
• Networking (Novice): Build relationships through industry contacts, professional organizations and individuals.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:

• Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains