Patient Care Nurse Assistant

University Hospitals

Cleveland (OH)

On-site

USD 21,000 - 29,000

Full time

2 days ago
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Benefits offered by this job

Competitive salary + up to $1.00/hr
Free parking
Medical/Dental/Vision benefits
Retirement and pension plans
Employee Rewards Program
Career Ladder Program

Job summary

University Hospitals Rainbow Babies and Children's Hospital is seeking a dedicated Patient Care Nurse Assistant (PCNA) to provide compassionate care and clerical support under RN delegation. This full-time role spans night and rotating shifts across pediatric units, with day-time training available.

Eligible candidates should have a high school diploma or GED and BLS certification within 90 days. Benefits include medical, dental, vision, and retirement plans.

Qualifications

  • High School diploma or GED required.
  • Basic Life Support (BLS) certification required within 90 days of start.
  • Prior clinical and/or administrative assistant experience preferred.

Responsibilities

  • Performs basic patient care tasks as delegated by the RN.
  • Assists with clerical duties and patient data collection as directed by nursing staff.
  • Maintains patient records in written and/or electronic formats.
  • Assists with billing functions as needed.
  • Orients new PCNAs and administrative staff to unit operations.
  • Ensures PHI compliance and adheres to UH policies.

Skills

Basic patient care
Effective communication
Organizational skills
Flexibility
Patient centered
Positive attitude
Independent work
Stress management
Basic computer skills
Attention to detail
English proficiency
Medical terminology

Education

High School Equivalent / GED (Required)
BLS Certification (Required within 90 Days)

Job description

Full time Nights and Rotating Shifts
Initial Full-Time Monday thru Friday 8a-5p Day-time Training
Rainbow Babies & Children’s Departments to include, but not limited to: Pediatric Cardiac Step Down, Pediatric Intensive Care Unit, Neonatal Intensive Care Unit, Child and Adolescent Psychiatric Unit, Respiratory, Hematology/Oncology, Float Pool, GI, Endocrinology and General Medicine

Are you passionate about helping others and making a real difference in your community’s health? As a Patient Care Nurse Assistant (PCNA), you'll be essential in offering compassionate care and support to patients. University Hospitals Rainbow Babies and Children's Hospital is looking for dedicated and passionate team members.

Benefits for regular status caregivers Made For You include:
  • Competitive salary + up to an additional $1.00 per hour!
  • Free parking
  • Medical / Dental / Vision benefits
  • Retirement and pension plans
  • Employee Rewards Program
  • Career advancement through our Career Ladder Program

EMPOWER, SUPPORT, HEAL!

The Patient Care Nursing Assistant (PCNA) completes patient care activities and provides clerical support as delegated by the RN.

Completes patient care activities & provides clerical support as delegated by the RN. May perform PCNA and/or administrative assistant during a shift as needed. Perform duties including, but not limited to: ADLs, vital signs, I & O, 12-lead ECG, bladder scan, hygiene, and venipuncture (where applicable). Familiarity with using: Wheelchair, EKG equipment, patient assistive devices, and patient care equipment specific to assigned population. Conducts chart audits as directed by the nurse manager. Assists with patient data collection and reporting. Assists with billing functions as needed. Maintains the patient record (in written and/or electronic format). Orders supplies for the department as directed by the nurse manager. Facilitates communication and efficient unit operations. Orients newly hired PCNAs and/or administrative assistants. Within the administrative assistant role, provides clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do
  • Performs basic patient care tasks as delegated by the RN and assists, under the direction of the RN, in the implementation of the established plan of care.
  • Compassionate in all interactions with patients, families, and peers.
  • Follows established evidence-based prevention guidelines to promote positive patient outcomes.
  • Provides a safe environment in patient rooms and on unit.
  • Facilitates stocking and ordering of supplies for patient care.
  • Assists with unit communication and facilitates unit operations.
  • Acts as a key resource for onboarding and training new team members.
Additional Responsibilities
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
  • High School Equivalent / GED (Required)
Work Experience
  • Prior clinical and or administrative assistant experience. (Preferred)
Knowledge, Skills, & Abilities
  • Basic patient care skills. (Preferred proficiency)
  • Effective communication with people from varied socioeconomic backgrounds. (Required proficiency)
  • Able to organize changing work assignments. (Required proficiency)
  • Flexibility. (Required proficiency)
  • Patient focused. (Required proficiency)
  • Positive, can-do attitude; self-motivated and willing to learn. (Required proficiency)
  • Ability to complete tasks with minimal supervision. (Required proficiency)
  • Ability to cope with stressful situations and adjust to varying workloads. (Required proficiency)
  • Basic computer skills. (Required proficiency)
  • Strong attention to detail. (Required proficiency)
  • Medical terminology. (Preferred proficiency)
  • Able to communicate effectively in English, both written and verbal (Required proficiency)
  • Exposure to patient care equipment specific to assigned population; telephone; nurse call system; pager. (Preferred proficiency)
Licenses and Certifications
  • Basic Life Support (BLS) (Required within 90 Days)
Physical Demands
  • Standing Frequently
  • Walking Frequently
  • Sitting Rarely
  • Lifting Frequently 50 lbs
  • Carrying Frequently 50 lbs
  • Pushing Frequently 50 lbs
  • Pulling Frequently 50 lbs
  • Climbing Occasionally 50 lbs
  • Balancing Occasionally
  • Stooping Frequently
  • Kneeling Frequently
  • Crouching Frequently
  • Crawling Occasionally
  • Reaching Frequently
  • Handling Frequently
  • Grasping Frequently
  • Feeling Constantly
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Constantly
  • Eye/Hand/Foot Coordination Constantly
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