Patient Care Navigator — Primary Health Support

Central City Concern; Portland (OR); On-site; USD 69,629,000 - 95,220,000; Full time

Benefits offered by this job

Generous PTO

401(k) with employer match

Sabbatical program

Medical, Dental, Vision insurance

Disability insurance

Job summary

Central City Concern seeks a Health Assistant to join the Old Town Clinic team in Portland. You will support a multi-disciplinary primary care team serving homeless and low-income patients, ensuring timely communication, documentation and outreach tied to health services.

The role requires a high school diploma or GED (Bachelor’s in health or social preferred), CPR certification, and ability to pass required screenings. Spanish fluency is a plus and union protections apply.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in health or social preferred.
• Experience with homeless, low-income populations or vulnerable groups.
• Spanish language fluency preferred.
• Must have CPR certification before start date.
• Must pass pre-employment drug screen, TB test and background check.

Responsibilities

• Receive, document and direct patient calls according to clinic protocols.
• Electronically file and index clinical information in EMR.
• Assist Care Team Managers and providers with health services.
• Provide follow-up contact to patients identified by CTM or care team members.
• Participate in outreach to engage patients for preventive services and chronic disease management.
• Provide educational information to patients about available services.
• Coordinate services with care team and client’s support network.
• Maintain client records per program standards and funding requirements.
• Attend mandatory CCC trainings and comply with privacy regulations.

Skills

Communication

Spanish (fluency)

Empathy

Education

High school diploma or GED

Bachelor’s degree in health or social

Job description

Central City Concern seeks a Health Assistant to join the Old Town Clinic team in Portland. You will support a multi-disciplinary primary care team serving homeless and low-income patients, ensuring timely communication, documentation and outreach tied to health services.

The role requires a high school diploma or GED (Bachelor’s in health or social preferred), CPR certification, and ability to pass required screenings. Spanish fluency is a plus and union protections apply.