Patient Care Navigator — Primary Care Support

HealthNet, Inc.; Indianapolis (IN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health plan

Disability benefits

Health Savings Account

Flexible Spending Account

Life Insurance

401k match

Paid Time Off

Job summary

HealthNet in Indianapolis is seeking a clinical support assistant to help back office medical staff with patient care services in our primary care clinics. You will gather information, document vital signs and medical history, and provide clerical support to ensure smooth visits.

This role requires a high school diploma or GED, BLS certification, and the ability to work within a diverse team. Full-time schedule includes Mon/Wed/Fri 8am-5pm, Tue 8am-1pm, Thu 8am-8pm; travel may be required.

Qualifications

• Requires high school diploma or GED.
• Requires Basic Life Support certification through the AHA.
• Requires ability to accurately collect patient information.
• Requires ability to multitask.
• Requires excellent teamwork ability and mature interpersonal relationships.
• Prefer bilingual skills.

Responsibilities

• Assist back office medical staff in patient care services as directed by providers or clinic managers.
• Gather and document patient information such as vital signs and medical history in the EMR.
• Provide clerical support to ensure smooth patient visits and overall patient experience.
• Prepare exam rooms, equipment, and medical records for visits and support patient flow.
• Adhere to privacy and safety policies and support multiple tasks as needed.

Skills

Teamwork

Multitasking

Communication

Interpersonal skills

Bilingual ability (preferred)

Education

High school diploma or GED

Basic Life Support (BLS) certification

Tools

Electronic Medical Records (EMR)

Microsoft Office

Job description

HealthNet in Indianapolis is seeking a clinical support assistant to help back office medical staff with patient care services in our primary care clinics. You will gather information, document vital signs and medical history, and provide clerical support to ensure smooth visits.

This role requires a high school diploma or GED, BLS certification, and the ability to work within a diverse team. Full-time schedule includes Mon/Wed/Fri 8am-5pm, Tue 8am-1pm, Thu 8am-8pm; travel may be required.