Patient Care Manager RN

UnitedHealth Group; Monroe (LA); On-site; USD 49,000 - 73,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group’s Heart of Hospice (LHC Group) seeks a Patient Care Manager - Hospice in Monroe, LA. The role oversees nursing care, ensures regulatory compliance, and promotes high-quality, safe patient care delivered in the home setting.

You will coordinate staff, handle inquiries, and drive clinical excellence. Requires RN licensure, a valid driver's license, CPR preferred, and several years of nursing experience.

Qualifications

• Current unrestricted RN licensure in state of practice.
• Current driver's license with reliable vehicle or access to transportation.
• Ability to work independently and communicate effectively.

Responsibilities

• Oversee compliance with hospice policies and regulatory requirements for the assigned team.
• Promote quality of care and patient safety, and address issues or complaints.
• Provide in-services to staff on regulatory issues and agency policies.
• Support diversity and equity in care regardless of client background.
• Lead problem resolution to ensure safe, efficient patient care delivery.

Skills

Communication skills

Independent worker

Job description

Explore opportunities with Heart of Hospice, a part of LHC Group. As part of the Optum family of businesses, we provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture ofCaring. Connecting. Growing together.

As the Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.

Primary Responsibilities:

• Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team
• Actively promotes and directs assigned team regarding quality of care and safety of patients and staff
• Engages in thorough problem resolution and complaint investigation
• Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs
• Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current unrestricted RN licensure in state of practice
• Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation

Preferred Qualifications:

• Current CPR certification or ability to complete within 90 days of hire
• 4+ years full-time experience as an RN or equivalent
• 1+ years of clinical experience
• Able to work independently
• Good communication, writing, and organizational skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $35.25 to $52.90 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidatesare required topass a drug test before beginning employment.