Patient Care Lead

Kids Care Dental & Orthodontics; Folsom (AL); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Group health insurance

Dental insurance

Vision insurance

Life/AD&D

401(k) plan

Job summary

Kids Care Dental & Orthodontics in Folsom, CA seeks an outgoing Registered Dental Assistant to lead patient care. You will manage the clinical team, ensure smooth patient flow, and uphold top-level service for every child.

The role emphasizes training new staff, maintaining HIPAA compliance, and fostering a safe, clean office culture. Join a private-pay/PPO practice with competitive benefits.

Qualifications

• Must have current and active state RDA license.
• Demonstrated leadership and ability to train others.
• Excellent customer service skills and patient focus.
• Loves working with children and maintains a positive attitude.

Responsibilities

• Daily management of the clinical team's operations including schedule changes, patient flow, and overall delivery of care.
• Resolves problems by clarifying issues and exploring answers and alternatives.
• Ensure that Kids Care delivers excellent customer service to every patient.
• Provide regular feedback to managers on employee performance and participate in reviews.
• Onboard and train all new staff and coach team members.
• Assist in executing revised or new company policies and maintain supplies within budget.

Skills

Leadership

Customer service

Multi-tasking

Detail oriented

Child-friendly

Problem solving

Education

RDA license (state-certified)

Tools

Dentrix

Job description

Job Details: Job Location: Folsom, CA 95630, Salary Range: $30.00 - $32.00 Hourly, PATIENT CARE LEADER POSITION DESCRIPTION Reports To: Practice Manager Position Status: Non-exempt Kids Care Dental & Orthodontics is seeking a super outgoing RDA to be our Patient Care Leader for our team! At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them. We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow. So we’ve set up a different kind of dental practice that delivers fun, not fear. Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate. Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan.

SCOPE AND RESPONSIBILITIES

• Daily management of the clinical team’s operations including schedule changes, patient flow, and the overall delivery of care
• Resolves problems by clarifying the issues involved; researching and exploring answers and alternative solutions
• Ensure that Kids Care excellent customer service is delivered and surpassed to each patient
• Provide regular feedback to the Area Manager and Practice Manager on employee performance and take an active role in leading the employee’s annual review and any disciplinary action
• Responsible to successfully onboard and train all new staff, as well as lead and coach other team members
• Assist the Area Manager and Practice Manager in the execution of any revised or new company policies
• Order and maintain dental supplies in a cost effective manner according to defined budgets
• Maintenance and repair of office equipment
• Ensure strict compliance with all company policies and pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc...)
• Ensure the team is always provided with a safe and clean working environment and that our patients are wowed by the overall appearance of our office
• Assist Practice Manager with employee work schedules (time off, call-outs, coverage, etc.)
• Traditional duties of a Registered Dental Assistant
• Other duties as assigned

Qualifications

• Must have current and active state certified RDA license
• Affinity for helping and training others
• Strong demonstrated leadership skills
• Can-do attitude with problem solving skills
• Upbeat personality is a MUST
• Loves working with children
• Patient focused, team player
• Excellent customer service skills
• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail
• Clean, neat professional appearance
• Knowledge of Dentrix a plus