Patient Care & Front Office Coordinator

Jackson Hospital; Prattville (AL); On-site; USD 36,000 - 46,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a Patient Care Coordinator - Medical Assistant to support care plans through routine nursing tasks, vital signs, lab draws, injections, and basic imaging. You will document medications, assist with minor procedures, and coordinate with clinicians.

Strong communication, CPT/ICD coding, and EMR skills are essential. The role requires prior physician office experience, a high school diploma or equivalent, and familiarity with clinic operations and

Qualifications

• High School Diploma or equivalent; MA program certification preferred.
• Experience in a physician's office is preferred.
• Familiarity with CPT/ICD coding and medical billing references.
• Proficient in EMR and practice management software.
• X-ray, venipuncture, and basic clinical procedures.
• Excellent verbal and written communication.
• Strong telephone etiquette and customer relations.
• Manual dexterity and ability to sit for long periods.
• Ability to meet department attendance requirements.

Responsibilities

• Perform routine nursing functions and diagnostic procedures to support care plans.
• Escort patients to exam rooms and record vital signs.
• Draw blood and perform EKGs and x-rays as ordered.
• Administer injections and assist with minor procedures.
• Document medications and manage prescription refills electronically.
• Maintain communication with nurses, physicians, and supervisor.
• Complete documentation in EMR to meet Meaningful Use guidelines.
• Screen calls and relay instructions from physicians as needed.
• Support front office duties and non-routine issue handling.

Skills

Communication skills

Telephone etiquette

CPT/ICD coding

EMR software

X-ray

Venipuncture

EKG

Medical office receptionist

Billing knowledge

Education

High School Diploma or Equivalent

Certification from accredited Medical Assistant program

Experience in physician’s office

Tools

Electronic medical record (EMR)

Job description

Jackson Hospital in Montgomery, AL seeks a Patient Care Coordinator - Medical Assistant to support care plans through routine nursing tasks, vital signs, lab draws, injections, and basic imaging. You will document medications, assist with minor procedures, and coordinate with clinicians.

Strong communication, CPT/ICD coding, and EMR skills are essential. The role requires prior physician office experience, a high school diploma or equivalent, and familiarity with clinic operations and