Patient Care Front Desk Specialist

Humana Inc; Edgewater (CO); On-site; USD 38,000 - 46,000; Full time

Job summary

Humana Inc. is seeking a friendly Receptionist for Conviva Senior Primary Care in Edgewater, FL. You will greet patients, manage front desk operations, and support the medical team with routine administrative tasks in a welcoming, patient-focused environment.

This role requires at least 1 year of healthcare front office experience, strong customer service and phone skills, and proficiency with Microsoft Office. Bilingual English/Spanish is a plus.

Qualifications

• 1+ year healthcare front office experience.
• Excellent customer service and phone skills.
• Effective multitasking in fast-paced settings.
• Detail-oriented and organized.
• Proficient in Microsoft Office.

Responsibilities

• Greet patients and visitors in person and by phone.
• Manage patient appointments and coordinate with medical staff.
• Update patient records in EMR and CRM systems.
• Process billing, update accounts, and collect copayments.
• Answer calls, respond to inquiries, and provide information.
• Maintain a clean and organized reception area.
• Support office tasks such as ordering supplies and arranging couriers.
• Make decisions within established guidelines.
• Use your skills to make an impact.

Skills

Healthcare front office

Customer service

Phone skills

Multitasking

Detail-oriented

Microsoft Office

Tools

EMR systems

CRM systems

Job description

Humana Inc. is seeking a friendly Receptionist for Conviva Senior Primary Care in Edgewater, FL. You will greet patients, manage front desk operations, and support the medical team with routine administrative tasks in a welcoming, patient-focused environment.

This role requires at least 1 year of healthcare front office experience, strong customer service and phone skills, and proficiency with Microsoft Office. Bilingual English/Spanish is a plus.